Misalignment between Business and IT Strategic Objectives in Saudi Arabia Public Sector Organisations

Alghazi, Abdulaziz; Cui, Tingru; Samuel, Fosso Wamba; Shen, Jun

doi:10.5220/0006692902120220

Cited by 4 publications

(9 citation statements)

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“…The misalignment factor found in this study is consistent with past research, which found that lack of IT skills results in the misalignment occur between a business and IT (Alghazi et al 2018;Carañana et al 2016;Coltman et al 2015;El-Mekawy et al 2015;Kurti et al 2013;Weiss and Anderson 2004). Weiss & Anderson (2004) concluded that the failure to develop, sustain and get the necessary expertise is a significant obstacle in aligning business and IT.…”

Section: Low Level Of It Education and Certificationsupporting

confidence: 89%

“…Research from El-Mekawy et al ( 2015) also stated that a low level of IT understanding and knowledge cause uncertainty on business strategies towards IT. According to Alghazi et al (2018), if there is no concrete strategy to develop IT employees expertise to fulfil the organization's needs, the desired IT strategic results would not be realized. As a result, IT personnel must be sophisticated enough to communicate with upper management while also mastering the technology needed for IS production and deployment (Poon and Wagner 2001).…”

Section: Low Level Of It Education and Certificationmentioning

confidence: 99%

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Exploring the Misalignment between Business and Information Technology on the Implementation of Balanced Scorecard: Case Study of State-Owned Telecommunication Companies in Indonesia

Sundoro¹,

Wandebori

2021

J. Sistem Inf. (J. Inf. Sys.)

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Many organisations around the world have faced misalignment in attaining the alignment between business and IT. The positive effect of alignment on overall company success has been focused on previous research. On the other hand, the misalignment in the implementation of a balanced scorecard was primarily unexplored. This study aimed at identifying and evaluating the factors that contribute to a misalignment of businesses and IT. The case study methodology is conducted in two state-owned telecommunication companies in Indonesia. The telecommunication industry’s selection as the case study is because of their nature closely related to technology development and implementation. Five semi-structured interviews, field notes and business records are used to produce the data, which have been thematically analysed and further follow by cross-case analysis to compare the thematic analysis result from each company. This study has resulted in 12 factors of misalignment between business and IT that can inhibit achieving alignment in implementing a balanced scorecard. The main findings showed that human factors, enterprise architecture, and IT project implementation factors could be three main source themes that can potentially contribute to misalignment. The findings may allow researchers to devise frameworks for how misalignments can be minimised to align business and IT better. This finding also useful in practice for companies that are seeking to achieve business-IT alignment by focusing on human factors, enterprise architecture factors, and IT project implementation factors.

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Section: Low Level Of It Education and Certificationsupporting

confidence: 89%

Section: Low Level Of It Education and Certificationmentioning

confidence: 99%

Exploring the Misalignment between Business and Information Technology on the Implementation of Balanced Scorecard: Case Study of State-Owned Telecommunication Companies in Indonesia

Sundoro¹,

Wandebori

2021

J. Sistem Inf. (J. Inf. Sys.)

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“…The following It is clear from Table (9) that the arithmetic means of the responses of the study members to the Administrative Operations dimension items was (3.79), and a standard deviation (1.231), which is a high arithmetic mean according to the criterion adopted in Table (4).…”

Section: The Second Questionmentioning

confidence: 98%

“…The following Competitiveness dimension items was (3.71), and a standard deviation (1.057), which is a high arithmetic mean according to the criterion adopted in Table (4). The responses of the research participants fell between 68% and 84%, with the average of the items in this area ranging from 3.58 to 3.84, from the lowest to highest averages.…”

Section: The Sub-dimension: Attractive Competitivenessmentioning

confidence: 99%

“…Accordingly, the Kingdom of Saudi Arabia, per the requirements of 2030Vision, has taken an orientation towards technology, communications and digitization to accelerate the implementation of the programs and plans envisaged in the 2030 Vision plan and the national transformation, and to help advance economic and social development, enhance good governance and enhance national security. Alghazi et al (2020) indicated that digital transformation towards technology is no longer an option but a reality through the employment of telecommunications services and the establishment of a highly developed and exible telecommunications infrastructure in the Kingdom, in addition to small and medium-sized enterprises.…”

Section: Introductionmentioning

confidence: 99%

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The Effectiveness of Applying the Economic and Technological of the Kingdom of Saudi Arabia's Vision 2030 Dimensions in Achieving the Competitive Advantage of the Hail Region

Alhamad

Dakhli

Hani

et al. 2023

Preprint

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The research aims to evaluate the effectiveness of applying the economic and technological dimensions of the Kingdom's Vision 2030 in achieving competitive advantage and its repercussions on the Saudi society-Hail region. The researcher employed a descriptive-analytical approach, and the sample comprised sixty faculty members at Hail University in Hail. The sample size was determined based on the size of the population of the university, the research objectives, and the availability of resources. Therefore, this sample size was considered suitable for obtaining a representative sample of faculty members in the university. A questionnaire was utilized as the instrument for the study, and it was composed of two dimensions: the economic and technological aspects. The economic aspect included the labour market, efficient labour allocation and skills improvement, support for emerging businesses, enabling entrepreneurship opportunities and attractive competitiveness. Technological aspects included administrative operations, human resources, electronic regulation and technical infrastructure. The study concluded that the arithmetic mean values of the economic dimension with its sub-dimensions were high, with a percentage ranging between (68% − 84%). This indicates that the economic dimension had an impact on the competitive advantage. The results of the study also showed that the arithmetic mean values of the technological dimension with its sub-dimensions were high, with a percentage ranging between (68% − 84%). This indicates that technology has had an impact on competitive advantage. The study findings can be used to inform policymakers and businesses in the region to make informed decisions regarding the development of the region's competitive advantage.

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Technological and Organisational Factors Influencing Alignment of Information Technology and Business Objectives

Motheogane¹,

Pretorius²

2022

Transactions on Engineering Technologies

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Misalignment between Business and IT Strategic Objectives in Saudi Arabia Public Sector Organisations

Cited by 4 publications

References 0 publications

Exploring the Misalignment between Business and Information Technology on the Implementation of Balanced Scorecard: Case Study of State-Owned Telecommunication Companies in Indonesia

Exploring the Misalignment between Business and Information Technology on the Implementation of Balanced Scorecard: Case Study of State-Owned Telecommunication Companies in Indonesia

The Effectiveness of Applying the Economic and Technological of the Kingdom of Saudi Arabia's Vision 2030 Dimensions in Achieving the Competitive Advantage of the Hail Region

Technological and Organisational Factors Influencing Alignment of Information Technology and Business Objectives

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