Mismatch between lower performance and higher trust in the civil service: Can culture provide an explanation?

Baniamin, Hasan Muhammad; Jamil, Ishtiaq; Askvik, Steinar

doi:10.1177/0192512118799756

Cited by 39 publications

(22 citation statements)

References 38 publications

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“…The role of culture in an individual's institutional trust has received less attention. Although some studies have explored the source of institutional trust by considering a limited set of values (Yang and Tang, 2010;Dong and Kübler, 2018;Zhai, 2018), some cultural dimensions (Hadarics, 2016;Mahmud, 2017;Pitlik and Rode, 2017;Baniamin et al, 2020), ethnic minorities (Lühiste, 2006;Zmerli 2012;van der Meer and Hakhverdian, 2017) and having a communist background (Mishler and Rose, 2001;Hakhverdian and Mayne, 2012), we did not find any analysis incorporating some cultural theory with a whole range of dimensions covering various elements of culture.…”

Section: Introductionmentioning

confidence: 77%

“…However, it is expected that the results are different for authoritarian regimes. Yang and Tang (2010) showed that traditional hierarchical values, Dong and Kübler (2018) and Baniamin et al (2020) showed that authoritarian values, and Zhai (2018) showed that traditional values (e.g., blind loyalty and paternalism) were positively related to institutional trust in China. Grimmelikhuijsen and Meijer (2014) demonstrated that the effect of transparency on institutional trust is less positive in South Korea than in the Netherlands due to the larger power distance in the former country compared to the latter.…”

Section: Cultural Contextmentioning

confidence: 99%

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Determinants of institutional trust: the role of cultural context

Kaasa

Andriani

2021

Journal of Institutional Economics

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We examine the cultural context for individual's trust in public institutions. To shed some light on possible cultural explanations from a more comparative perspective and cover a wider set of cultural aspects, we use indicators of cultural dimensions by Kaasa et al. (2014) based on Hofstede's (1980) approach. Multilevel regression analysis is conducted with individual-level data from two waves of the European Social Survey (2008, 2010) and regional-level data from multiple sources. Confirmatory factor analysis is used to construct the indicators of social and institutional trust and corruption. Our results suggest that individuals tend to trust institutions less in regions with large power distance. Hence, an important key for governments being more successful in achieving their aims seems to be related to improving the sense of participation and civic responsibility.

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Section: Introductionmentioning

confidence: 77%

Section: Cultural Contextmentioning

confidence: 99%

Determinants of institutional trust: the role of cultural context

Kaasa

Andriani

2021

Journal of Institutional Economics

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“…People are constrained to choose of their own free will, and leaders’ wishes and directions are the key for most actions. This cultural attribute may be useful in order to understand institutional trust in Bangladesh and Nepal because of their hierarchical culture (Baniamin, 2019; Baniamin et al, 2019). The hierarchical nature of social arrangements in these two countries formed the basis of political structures and governance through patron–client ties (Jamil et al, 2013; Kochanek, 2000; Neher, 1994), political exclusion (Lawoti, 2005), and centralized authority (Riaz & Basu, 2010).…”

Section: Understanding Authoritarian Cultural Orientationmentioning

confidence: 99%

How culture may nurture institutional trust: Insights from Bangladesh and Nepal

Jamil

Baniamin

2021

Development Policy Review

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Motivation Most studies of the normative roots of political trust argue that they stem from policy performance rather than from cultural orientation. That sits at odds with the observation that institutional trust—that is, citizens’ confidence in public agencies—is high in Bangladesh and Nepal despite poor policy performance. Purpose The article assesses the influence of policy performance and cultural orientation of citizens in Bangladesh and Nepal on institutional trust. Approach and Methods The article draws on country representative surveys (Governance and Trust Survey 2) in Bangladesh and Nepal carried out in 2014–15. It identifies cultural preferences and specifically authoritarian cultural orientation (ACO)—characterized by deference to authority, unquestioning obedience, and reliance on authorities—and compares this to institutional trust. Findings High authoritarian cultural orientation (ACO) can lead citizens to trust public institutions. People’s submissiveness to the country’s authorities can obstruct critical thinking and even create positive impressions of the authorities, which in turn generates institutional trust. Institutions that are more visible and exert more authority may attract greater trust among citizens who exhibit ACO. Policy Implications When assessing citizens’ perceptions of policy performance, their cultural orientations must be considered. Trust in public agencies cannot be treated as proxy for their policy performance.

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“…Bengali people as an ethnicity make up 95% of its population (Bangladesh National Portal [BNP], 2018), making its society largely homogenous. A recent study also finds the trusting nature of Bangladeshi people, especially their trust in civil institutions and hierarchical social structures (Baniamin et al., 2020). These are all welcoming features of a trusting environment.…”

Section: Trust Group Responsibility For Individual Loans and Aggressive Surveillancementioning

confidence: 98%

Micro‐credit NGOs and strategic trust: An odd couple?

Huda

2021

Business Ethics Env & Resp

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Though conventional financial institutions are closely associated with sustainable banking-defined as the delivery of "financial products and services, which are developed to meet the needs of people and safeguard the environment while generating profit" (Yip & Bocken, 2018, p. 150), there are specialized institutions that conduct micro-credit programs, which are a more socially extended aspect of sustainable banking (Weber, 2012). Many non-governmental organizations (NGOs) around the world regard micro-credit as a favored method of affecting positive social change (Yip & Bocken, 2018).Micro-credit is a program that gives the poorest women uncollateralized loans (Akhter & Cheng, 2020;Gutiérrez-Nieto & Serrano-Cinca, 2019). Thus, it promotes financial inclusion, which seeks to provide historically unbankable populations access to financial goods and services (Yip & Bocken, 2018). This is done to bring about systemic social change, particularly in developing countries (Aracil et al., 2021). Being normative or ethical (Aracil et al., 2021), the micro-credit model gets attention in the extant literature on sustainable banking (e.g., see Bennett & Cuevas, 1996;Gutiérrez-Nieto & Serrano-Cinca, 2019;Ledgerwood, 1999). While many traditional banks have recently adopted micro-credit to address corporate social responsibility (CSR) (Forcadell & Aracil, 2017b), especially to counteract the detrimental effects of their reputational damage lost due to the 2008 financial crisis (Forcadell & Aracil, 2017a;Nájera-Sánchez, 2020), the focus of this paper is not on how mainstream banks use micro-credit to deliver financial products and services to the vulnerable. Instead, I am exclusively interested in how NGOs use micro-credit. To be precise, my sole concern is how Bangladeshi NGOs utilize micro-credit to accomplish their goals of alleviating poverty and improving living standards.The micro-credit model, typical of many Bangladeshi NGOs, is often praised for Bangladesh's considerable success in alleviating poverty and improving many crucial aspects of living standards (Drèze & Sen, 2013). This has caused many scholars and practitioners to wonder why it is successful in Bangladesh. Rahman et al. (2011) offer a comprehensive list of 12 reasons for its success: lending mechanism, responsible borrowers, learning from women, trust,

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Mismatch between lower performance and higher trust in the civil service: Can culture provide an explanation?

Cited by 39 publications

References 38 publications

Determinants of institutional trust: the role of cultural context

Determinants of institutional trust: the role of cultural context

How culture may nurture institutional trust: Insights from Bangladesh and Nepal

Micro‐credit NGOs and strategic trust: An odd couple?

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