Mission Statements and the Sustainability Communication

Penco, Lara; Profumo, Giorgia; Tutore, Ilaria

doi:10.4468/2019.2.09penco.profumo.tutore

Cited by 6 publications

(8 citation statements)

References 40 publications

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“…The development of a corporate sustainability initiatives and culture begins with a mission statement that considers financial, social, and environmental performance. Therefore, a firm's mission statement helps to communicate its corporate orientation to diverse stakeholders [27]. In addition, IEO reflects a high level of commitment to environmentalism by employees and the management of a hospitality firm.…”

Section: Environmental Orientation (Eo)mentioning

confidence: 99%

Environmental Orientation and Green Competitive Advantage of Hospitality Firms in South Africa: Mediating Effect of Green Innovation

Fatoki

2021

Journal of Open Innovation: Technology, Market, and Complexity

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The hospitality industry exerts significant pressure on the environment through the consumption of resources such as energy and water. However, the industry can also enhance environmental preservation through their operation and strategy. This study examined whether environmental orientation (internal and external) and green competitive advantage are significantly positively related. This study also investigated the indirect effect of green innovation. A quantitative research method was used for this study. The cross-sectional survey method was used as the method of data collection. This study used Partial Least Square Structural Equation modelling to test the hypotheses. The findings showed that environmental orientation and green competitive advantage are significantly positively related. The indirect effect of green innovation is significant. Theoretically, the study developed a model that linked green innovation to environmental orientation. Practically, the study suggests some recommendations on how the managers of hospitality firms can improve environmental orientation. These include the provision of training and development workshops on environmental strategy for management and employees.

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Section: Environmental Orientation (Eo)mentioning

confidence: 99%

Environmental Orientation and Green Competitive Advantage of Hospitality Firms in South Africa: Mediating Effect of Green Innovation

Fatoki

2021

Journal of Open Innovation: Technology, Market, and Complexity

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“…Starting with the FGD to build the commitment ( 24 , 27 ) of stakeholders; namely, by understanding their respective roles ( 26 , 28 ) and approving service improvement efforts ( 13 , 28 – 30 ). It is followed by FGD, to build common goals ( 31 , 32 ), to find the goals of service improvement ( 31 , 32 ) and to understand the goals that have been set ( 33 , 34 ). Next, in the second week, the FGD dissemination of results was carried out; namely, reporting the list of perspectives and need assessments of stakeholders ( 31 , 32 ).…”

Section: Resultsmentioning

confidence: 99%

Development of a Hospital-Stakeholder Collaboration Tool Using Mixed Methods to Assess Stakeholder Perspectives for Hospital Service Improvement

Purwaningsih Purwaningsih,

Nasronudin Nasronudin,

Nyoman Anita Damayanti

et al. 2023

Ethiop J Health Sci

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BACKGROUND: The purpose of this study was to develop the Hospital-Stakeholder Collaboration (HSC) Tool and Hospital Performance Factor (HPF) Tool to explore stakeholder perception and value for hospital service improvement. METHODS: This exploratory mixed-method study involved three steps: initial tool development (Step 1), validity testing (Step 2), and module development (Step 3). In Step 1, qualitative data collection through literature reviews, focus group discussions, and interviews with hospital management experts led to the creation of the preliminary tools. Step 2 involved qualitative analysis by a 5-member expert panel, followed by quantitative analysis with 36 respondents for validity (Pearson correlation, α = 0.05) and reliability (Cronbach’s Alpha, α = 0.6) tests. Step 3 encompassed the final module development. RESULTS: The HSC tool contains 6 domains and the HPF tool contains 4 perspectives. The 6 HSC domains were: 1) stakeholder identification, 2) interactive dialogue, 3) commitment, 4) planning, 5) implementation, 6) change in action and behavior. The 4 HPF perspectives were: 1) stakeholder perspective, 2) financial perspective, 3) internal business process, and 4) staff and organizational capacity. The values of the HSC tool validity and reliability tests were around 0,0046 and around 0,995, respectively. Additionally, the values of the HPF tool validity and reliability tests were around 0,0062 and around 0,995, respectively. CONCLUSION: This study offers a practical tool for needs assessment for the improvement of service by analyzing direct feedback from hospital stakeholders and measuring hospital performance factors.

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“…In addition, the real activities were not examined and the motives for adopting CSR (that is, communicating CSR in mission statements) were not determined. But, as the research of Penco et al (2019) showed (cf. : Bartkus and Glassman, 2008), there is a link between the content of a company's mission and its CSR performance.…”

Section: Discussionmentioning

confidence: 98%

“…That also explains why mission statements have become a standalone research subject, including with reference to CSR. One such example is the study by Penco et al (2019;cf. Bartkus and Glassman, 2008;Fifka et al 2018) which found a link between the content of a mission statement related to stakeholders and the CSR and environmental performance of a firm.…”

Section: Introductionmentioning

confidence: 99%

CSR in mission statements of Polish chemical industry companies (content analysis results)

Bortnowska

Seiler

2022

Management

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Summary Due to the specific nature of their activities, chemical companies are exposed to significant reputational risk. One way to reduce this risk is by implementing a CSR policy. CSR can be built into the company’s strategy and communicated as a mission statement. The purpose of the article was to determine: 1. the types of values which chemical industry companies in Poland display in their mission statements, 2. if chemical industry companies in Poland display CSR values in their mission statements, 3. if these companies differ from others operating in the chemical sector in Poland in terms of displaying CSR in mission statements. The research was carried out through the Iramuteq program, which enabled content analysis of the collected research material. A total of 197 missions were analyzed to find that less than half of the examined chemical companies in Poland display CSR-related values sensu stricto in mission statements. It was also found that chemical companies (production-commercial) highlighted CSR values in their mission statements more often than analagous service-trade companies.

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Mission Statements and the Sustainability Communication

Cited by 6 publications

References 40 publications

Environmental Orientation and Green Competitive Advantage of Hospitality Firms in South Africa: Mediating Effect of Green Innovation

Environmental Orientation and Green Competitive Advantage of Hospitality Firms in South Africa: Mediating Effect of Green Innovation

Development of a Hospital-Stakeholder Collaboration Tool Using Mixed Methods to Assess Stakeholder Perspectives for Hospital Service Improvement

CSR in mission statements of Polish chemical industry companies (content analysis results)

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