Mitigating the negative emotions of employees in times of crisis: The role of workplace spirituality and employees' creative adaptability

Abstract

An employee's negative emotions may have negative effects on organizational outcomes, especially in times of crisis events such as the COVID‐19 pandemic. Our research aims to examine how workplace spirituality and creative adaptability reduce employees' negative emotions in the aviation industry in times of crisis. This study conducted a cross‐sectional survey among participants from aviation companies and analyzed the data through partial least squares structural equation modeling (PLS‐SEM). The results revealed that workplace spirituality was negatively associated with negative emotions among employees in the aviation industry. The finding further demonstrated the positive nexus between workplace spirituality and creative adaptability. Interestingly, in contrast to our expectations, creative adaptability was found to be positively linked to the negative emotions of employees.

Work‐life balance and withdrawal behaviors among knowledge workforce: High performance work system comes into play for managing boundaries

“…Nevertheless, this challenge has resulted in numerous adverse outcomes, including heightened employee turnover intentions (Antony et al, 2024;Kumar, 2022;Subramaniam et al, 2019). Researchers have documented negative effects, such as the generation of negative emotions (Anwar et al, 2022), cyberbullying (Kee et al, 2022), and have proposed strategies for their mitigation during times of crisis (Hu & Kee, 2022a;2022b;Quy et al, 2024). Moreover, this situation has spurred the development of withdrawal behaviors, posing a significant challenge in effectively managing work-life balance.…”