Mixed Method Research Investigating Turnover Intension with ICU Nurses

Lee, Jung-Hoon; Song, Yeoungsuk

doi:10.7739/jkafn.2020.27.2.153

Cited by 5 publications

(6 citation statements)

References 15 publications

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“…Occupational stress and employee turnover intention OS has a positive association with turnover intention (Lee and Song, 2020;Ahn and Chaoyu, 2019;Gok et al, 2017;Tziner et al, 2015;Lin et al, 2013). This relation is established in almost every professional sector like health, hospitality, teaching, banking, tourism and manufacturing (Kayastha et al, 2012).…”

Section: Apjba 162mentioning

confidence: 90%

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Occupational stress for employee turnover intention: mediation effect of service climate and emotion regulation

Gautam

Gautam²

2022

APJBA

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PurposeThis study examines the effect of occupational stress on turnover intention of employees working in the banking industry. The authors examine the mediating effects of service climate and emotional regulations of the employees in the relationship between occupational stress and intention to leave the organization.Design/methodology/approachThis study followed stratified sampling technique for data collection from employees of ten commercial banks based on the banks' financial performance of top 5 and bottom 5 out of 27 banks. Data were collected at 2 stages, first from 465 employees for occupational stressors and second from 408 employees among the participants in the first stage for turnover intention, service climate and emotional regulation. Harman’s one-factor test was conducted to examine the common method bias. Confirmatory factor analysis (CFA), regression analysis and Preacher and Hayes Process Macro approach were used to examine mediation effect.FindingsThree factors, namely workload (WL), role ambiguity and growth opportunity expectations were identified as the occupational stressors in the banking industry, predicting a positive relation of overall occupational stress to the intention to turnover. Service climate and the employees’ emotion regulation ability mediate the relationship between stress and turnover intention. Results also revealed no significant role of control variables in predicting occupational stress and turnover intention.Practical implicationsThis study implies that the WL, role ambiguity and growth opportunity expectations of the employees cause stress in employees which may lead to have turnover intention. In order to get success in competitive environment, managers of banking industry can address stressors by enhancing service climate and formulating policies and programs to strengthen the emotion regulation which is evidence to strengthen the reciprocity approach of social exchange theory in employees’ commitment.Originality/valueThis study contributes to the social exchange theory and attempts to fulfill the gaps in empirical research on personnel psychology, human capital\ and organization management in developing countries.

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Section: Apjba 162mentioning

confidence: 90%

“…OS directly influences employee turnover intentions (Chen et al, 2011;Jabutay and Rungruang, 2020). High level of stress causes employees tend to quit their job (Lee and Song, 2020) as fast as possible. Based on these realities, a hypothesis is formed as follows:…”

Section: Apjba 162mentioning

confidence: 99%

Occupational stress for employee turnover intention: mediation effect of service climate and emotion regulation

Gautam

Gautam²

2022

APJBA

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“…중환자실은 생명유지장치와 같은 각종 의료장비를 의 존하고 있는 중증도 높은 환자에게 집중치료를 제공하 는 곳으로, 간호대상자의 집약적인 치료가 급선무이므 로 보호자 및 외부인의 출입이 엄격히 통제된다 [4]. 그 러나 이곳에서는 환자와 보호자, 타부서의 구성원과 활 발한 상호작용을 하며.…”

Section: 서 론unclassified

“…또한 환자 상태가 악화될 때 담당간호사로 서 자책감과 위축감과 같은 정서적 어려움을 경험하기 도 한다 [11]. 이들이 경험하는 어려움의 외적요인은 환 자, 보호자와의 관계, 동료 간호사나 의료진과의 갈등 이 있으며 [4], 중환자실이라는 특수한 환경과 중환자 간 호라는 고난이도의 차별화된 업무 자체 또한 물리적 측 면에서의 어려움이라 볼 수 있다 [8]. 특히, 중환자실의 조직문화는 보수적이고 위계적인데 간호행위가 환자의 생명과 직결되어 중환자실 간호사들은 엄격한 규칙과 절차 속에서 훈련되고, 위기상황에서 신속한 대처를 해 야 하므로 중환자실 내에서는 상명하달의 의사소통 방 식이 일상적이다 [12].…”

Section: 서 론unclassified

“…특히, 중환자실의 조직문화는 보수적이고 위계적인데 간호행위가 환자의 생명과 직결되어 중환자실 간호사들은 엄격한 규칙과 절차 속에서 훈련되고, 위기상황에서 신속한 대처를 해 야 하므로 중환자실 내에서는 상명하달의 의사소통 방 식이 일상적이다 [12]. 그러나 중환자실 구성원들은 엄 격한 훈련과 수직적인 의사소통 방식을 대수롭지 않게 여기는 인식과 태도가 지배적이고 [13] 중환자실이라는 외부와 차단된 폐쇄적인 환경 속에서 언어적 폭력을 묵 인한 채 업무를 수행하고 있다 [4]. 이로 인하여 세계적 보건위기 상황 가운데 지속적인 중증환자 비율 상승과 강도 높은 간호요구량 증가, 열악한 근무조건 속에서 중환자실 간호사들이 소진을 경험하며 임상현장을 떠나 고 있다 [8].…”

Section: 서 론unclassified

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Experience of Clinical Adaptation among Nurses in Intensive Care Unit

Hong,

Sohn

2024

J Korean Crit Care Nurs

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Purpose : This study aimed to explore and describe intensive care unit (ICU) nurses’ experience of clinical adaptation.Methods : The participants were 14 ICU nurses with more than two years of working experience in the ICU. Data were collected through in-depth individual interviews conducted between July and October 2021. Theoretical sampling was used to the point of theoretical saturation. Data were analyzed using the Strauss and Corbin method.Results : A total of 79 concepts, 37 subcategories, and 16 categories were identified through open coding. Axial coding based on the paradigm model revealed that the central phenomenon was “The harsh adversity faced in the nursing field where life and death are determined” and the core category was “Enduring the adversity of caring for critically ill patients and achieving self-realization.” ICU nurses’ clinical adaptation process was explained in five phases: “confrontation period,” “turbulent period,” “seeking period,” “struggling period,” and “stabilized period.” The five phases that affect interventional conditions were “Support from reliable people,” “Recognition of administrative and financial support.”Conclusion : This study provided novel insights for a comprehensive understanding of ICU nurses’ clinical adaptation processes. Furthermore, the findings are expected to be used as basic data to develop multifaceted strategies to help ICU nurses’ adaptation to critical care.

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Occupational Stress and Turnover Intentions in Employees of the Portuguese Tax and Customs Authority: Mediating Effect of Burnout and Moderating Effect of Motivation

Freitas,

Moreira,

Ramos

2023

Administrative Sciences

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The main objective of this study was to study the effect of occupational stress on turnover intentions, as well as determine whether this relationship is mediated by burnout levels and moderated by motivation. The sample size of this study consisted of 603 participants, all employees of the Portuguese Tax and Customs Authority, which is part of the Ministry of Finance and belongs to the Direct State Administration. The results indicate that occupational stress (with managers, career and pay, and overwork) has a positive and significant effect on turnover intentions and that this relationship is mediated by burnout. Motivation (intrinsic and identified) has a negative and significant effect on turnover intentions. Intrinsic motivation moderates the relationship between occupational stress (with managers, colleagues, career and pay, and family problems) and turnover intentions. These results indicate that among the dimensions of occupational stress, the most critical are the stress caused by managers, work overload, and career and pay. These are factors that the Direct State Administration should be concerned with to reduce employees’ stress levels, as well as their turnover intentions.

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Mixed Method Research Investigating Turnover Intension with ICU Nurses

Cited by 5 publications

References 15 publications

Occupational stress for employee turnover intention: mediation effect of service climate and emotion regulation

Occupational stress for employee turnover intention: mediation effect of service climate and emotion regulation

Experience of Clinical Adaptation among Nurses in Intensive Care Unit

Occupational Stress and Turnover Intentions in Employees of the Portuguese Tax and Customs Authority: Mediating Effect of Burnout and Moderating Effect of Motivation

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