Mobile Application for Thai & Foreign Tourists Visiting Thai Temple

Angkananon, Kewalin; Plodaksorn, Piyabud; Wald, Mike

doi:10.21427/6zgh-bt44

Cited by 1 publication

(3 citation statements)

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“…Therefore, text narration technology might be more appropriate than audio option. Thai tourists' requirements on travel technology are similar to Angkananon et al (2019). Problems encountered by Thai tourists and foreigners are similar: no information about the differences of mine rals in each pond, unknown appropriate time to soak in each hot spring's pond, and unknown the temperature of the hot water.…”

Section: Perceived Benefitsmentioning

confidence: 99%

“…The good application will help increase the number of tourists and affect the income of local communities to increase. In addition, the measure of users' evaluation is con sistent with Angkananon et al (2019), who assessed user satisfaction in the following areas: 1) accessibility of technology for people; 2) user interface design; 3) application navigation; and 4) usability.…”

Section: Research Questionmentioning

confidence: 99%

“…Tourists' requirements and behavior are important for offering the appropriate service to the right user at the right time (Kontogianni and Alepis, 2020). Mobile application services meet the needs to access information without limitations of format, time and place (Angkananon et al, 2019;Chormuan et al, 2014;Kumkrua et al, 2020;Sibunruang, 2016). Consumer Behavior Tracking System and reporting the location of consumers for advertising purposes (Chotklang et al, 2015;Chowkoksung and Snae, 2011) utilizes sensors to help tourists explore the city in a limitation of time (Nitti et al, 2017).…”

Section: Introductionmentioning

confidence: 99%

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Tourist Decision Support System for Hot Springs, Thailand

ANGKANANON,

KHUNCHAMNAN,

KONGCHANA

et al. 2024

GTG

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This research aimed to: 1) gather the needs of Thai and foreign tourists in using the Decision Support System for Hot Springs Tourism in Surat Thani; 2) Design and develop the Decision Support System using the concept of an agile method; and 3) Evaluate the effectiveness of the Decision Support System implementation. The agile method enabled the System to be developed to support both the Android and IOS in Thai and English. The users’ requirement was collected by using questionnaires with 30 Thai and 30 foreign tourists. The users’ evaluation data was collected by using questionnaires with 400 Thai and 400 foreign tourists. The results found that: 1) Thai and foreign tourists need information in seven aspects. Mo st tourists use iPhones and need similar information. 2) The design of the Decision Support System consists of searching travel routes, distance calculation, nearby attractions, and evaluation assessment function. 3) Foreign tourists had a slightly high er average score of overall opinions than Thai tourists which is at the highest level in all aspects. The Thai and foreign tourists found no significant difference with the overall opinions in using the Decision Support System (p> .05). In conclusion, the DSS for Hot Springs Tourism in Surat Thani was successfully developed for both Thai and foreign tourists. The findings indicate the system's effectiveness in supporting tourists and its potential to enhance tourism experiences in Surat Thani.

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Section: Perceived Benefitsmentioning

confidence: 99%

Section: Research Questionmentioning

confidence: 99%