Mobile Health Services in Saudi Arabia-Challenges and Opportunities

Abstract

In this work, the mobile health services (MHS) approach has been introduced to encourage locals with different educational backgrounds. This work intends to minimize personal interaction hours between patients and doctors in a real-time healthcare environment. The increasing number of pilgrims to Saudi Arabia (SA) demands such an arrangement for the benefit of both people and service provider authorities. Especially dealing with the patients visiting at the time of Ramadan is going to be a challenging task for the authorities and healthcare service providers if some kind of virus spreads in the Kingdom. The recent Corona virus threat is making most of the people panic and almost all the countries in the world are feeling the heat to tackle such a scenario. Due to a famous pilgrim destination, dealing the visitor's flow is always a challenging task. Therefore, the proposed MHS uses the latest applications of neural networks (NN), artificial intelligence (AI), bigdata (BD) and predictive data analytics (PDA) for improving the performance of healthcare operations. At the initial stage of this research, the risk prediction and mitigation process of various events have seen an accuracy of 95 %. Applications of AI and BD are being extensively used to upgrade the patient records and information at a faster rate to enhance the overall performance of healthcare services.

Artificial intelligence-based public healthcare systems: G2G knowledge-based exchange to enhance the decision-making process

“…Thus, Saudi Arabia's containment strategy focuses on mitigation and suppression approaches alongside technology interventions to prevent the virus's spread (Alanezi et al, 2020). These approaches are intended to minimize personal interaction between patients and doctors in a real-time healthcare environment by using the latest applications of neural networks, AI, Big Data, and predictive data analytics within healthcare operations (Galetsi et al, 2020;Jadi, 2020). Technical healthcare services, which have been rapidly growing in Saudi Arabia over several years, offer a wide range of solutions to various medical problems.…”

The Usage of Digital Health Mobile-Based Applications among Saudi Population

“…As electronic health records gradually replace paper-based methods in healthcare, the manifestation of such changes needs to be assessed in Saudi Arabia. While evidence shows that Saudi Arabia has adopted electronic health records [16][17][18], the usability of such records has not been widely studied. Yet, electronic health records have been found to increase healthcare quality and patient safety by making patient medical information readily available and accessible to any authorized user.…”

“…Yet, electronic health records have been found to increase healthcare quality and patient safety by making patient medical information readily available and accessible to any authorized user. While electronic(e) health, digital health, and mobile (m) health can be used interchangeably [18], this manuscript sticks to the use of "digital health in mobile" apps. Digital health is the application information technology in healthcare by either the health workers through systems or patients through mobile applications [19].…”

The Usage of Digital Health Mobile-based Applications Among Saudi Population

“…Yet, electronic health records have been found to increase healthcare quality and patient safety by making patient medical information readily available and accessible to any authorized user. While electronic(e) health, digital health, and mobile (m) health can be used interchangeably, digital health takes on several versions including being available on smartphones, tablets, smartwatches, and health facility computerized systems [18]. In this study, most participants had at least a medical app on their smart devices.…”