Model of organisational competencies and capabilities for effective innovation management

Abstract

Introduction / objective: Evaluating the effectiveness of innovation programmes, particularly in terms of their long-term impact on companies, is inherently complex. This study aims to develop a comprehensive measurement model that effectively captures the long-term innovation and sustainability outcomes of such programmes. By focusing on a broad spectrum of organisational competencies and capabilities, this model seeks to provide a holistic assessment of innovation effectiveness within participating companies. Methodology: To construct the measurement model, a thorough literature review was conducted. Relevant articles were analysed to identify patterns and themes, leading to the classification of essential dimensions, processes, tools, and indicators of organisational competencies and capabilities that are critical for fostering innovation. Results: The study proposes a reference model of organisational competencies, named the 8Cs, to evaluate companies’ innovation performance and potential. This model includes 27 indicators across key dimensions: Cognisance/Knowledge Management, Critical Thinking, Creativity, Innovation Capabilities, Collaboration, Innovative Culture, Change Management and Communication. Conclusions: The 8C model significantly enhances innovation management by providing a comprehensive assessment framework for companies’ innovation practices and their long-term impact. It highlights specific competencies and capabilities essential for sustained innovation and competitiveness, enabling companies to identify focus areas, assess innovation sustainability, and allocate resources effectively.