Within planetary gear transmissions (PGTs), mode shapes and eigenfrequencies hold a crucial significance in operational reliability and efficacy. Mode shapes explain the unique motion patterns inherent in PGT systems. Conversely, eigenfrequencies describe the inherent frequencies at which PGT systems undergo vibration or oscillation upon exposure to external forces or disruptions. This research paper presents a comprehensive investigation into the dynamic behavior of a three-stage PGT utilized in medium and heavy trucks. This study introduces the Rayleigh energy method to assess system dynamics, revealing a bounded Rayleigh quotient related to the highest related eigenvalue. Then, this study delves into eigenfrequencies and the mode shape behavior of the adopted PGT model. The eigenfrequencies are identified as encompassing diverse vibrational modes of central components and planet gears. Moreover, a multi-scale analysis of the adopted PGT model is presented by deriving matrices for mass, bearing stiffness, and mesh stiffness. Comparisons with the Rayleigh energy method demonstrate the new approach’s efficiency, exhibiting a low margin of error in the determination of eigenfrequencies. This investigation also highlights the alignment of identified mode shapes with the established literature, detailing the multi-scale approach’s minor deviation in mode shape determination compared to the Rayleigh energy method.