“…Practice skills were not tested directly, but improvement in self-efficacy is still important, since a sense of confidence is critical for motivation and performance (Bandura 2001;Bandura & Locke, 2003). Self-efficacy, "the belief in one's capabilities to organize and execute specific courses of action" (Ozer et al, 2004, p. 102), has been studied as a key factor linked to subsequent behavior and application of practice skills (Kunst, Mitchell, & Johnson, 2017;Lippke, Wiedemann, Ziegelmann, Reuter, & Schwarzer, 2009;Osteen, Frey, Woods, Ko, & Shipe, 2016) The online training successfully improved service providers' knowledge relevant to effective practice with youth and young adults with mental health needs. Although knowledge scores improved significantly for both sets of service providers, group membership was shown to be relevant.…”