Modelling Integrated Systems of Quality Control

Maull, Roger

doi:10.1007/978-1-4615-8524-4_5

Advances in Manufacturing Technology II 1987

DOI: 10.1007/978-1-4615-8524-4_5

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Modelling Integrated Systems of Quality Control

Roger Maull

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1990

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Mapping quality assurance systems: A methodology

Crossfield¹,

Dale

1990

Quality & Reliability Eng

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This paper reports on a method (quality management activity planning-Q-MAP) for mapping quality assurance procedures, information flows and responsibilities. A comparison is made of the ICAM definition (IDEF) method and Q-MAP as to their suitability for mapping quality assurance systems and fostering the advancement of the quality improvement process. The achievements arising from the use of Q-MAP at Garrett Automotive Limited are examined. It is pointed out that the involvement of employees in the preparation of Q-MAP diagrams has led to improvements in processes and procedures by eliminating differences between actual and documented work practices and that a wider cross-section of employees are now familiar with the company's quality assurance system.

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Mapping quality assurance systems: A methodology

Crossfield¹,

Dale

1990

Quality & Reliability Eng

View full text Add to dashboard Cite

show abstract

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Modelling Integrated Systems of Quality Control

Cited by 1 publication

References 2 publications

Mapping quality assurance systems: A methodology

Mapping quality assurance systems: A methodology

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