Palliative care, currently also called 'supportive care', is a specialist care that focuses on improving the quality of life by relieving symptoms and stress in patients with an incurable disease. The actions taken are aimed at preventing suffering, treating pain and other somatic symptoms as well as at helping to solve psychosocial and spiritual problems, along with support for the patient's family. Heart failure caused by cardiomyopathy is an incurable disease that limits vital functions and is provided with guaranteed palliative and hospice care. This is a progressive disease and therapy only slows down its course, which means that the patient will be accompanied by the diagnosis throughout their whole life and this disease will be the cause of death in some cases. This article includes an analysis of the documentation of patients with cardiomyopathy, in whom standard methods of treatment, facilitating the improvement of heart function, proved to be ineffective. In order to improve the quality of life, patients were transferred to the Department of Palliative Medicine.