“…Twitter research has impacted various research areas which include finance, healthcare, information systems (Al-Laham et al, 2010;Bollen et al, 2011;Lasorsa et al, 2012;Park et al, 2013). The other areas which have seen a widespread impact are journalism, politics, marketing, strategy, psychology and communication (Robèrt et al, 2002;Dodds et al, 2011;Zappavigna, 2011;Gayo-Avello, 2013;Hasan et al, 2019).…”