‘Moments to be Had’: Understanding The Experience of Memorable Tourism Moments

Anaya, Gerardo Joel; Lehto, Xinran

doi:10.1016/j.tourman.2022.104674

Cited by 17 publications

(7 citation statements)

References 59 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…SO10 Creating a new trend at the moment of the big day. People will remember some moments from the past, if there are memorable and interesting moments for someone, then this will have a positive impact on the future, especially in marketing (Anaya & Lehto, 2023) This strategy refers to the use of packaging, appearance, a series of scenes, giving surprises, creating an atmosphere and convincing other people to "gig". PT XZY needs new creativity and innovation in marketing which is unique and characteristic of the company (Oktafiandi, 2018).…”

Section: Resultsmentioning

confidence: 99%

Coffee Business Development Strategy (Case Study at PT XYZ)

Islachudin,

Harisudin,

Riptanti

2024

Agro. Bali. Agric. J.

View full text Add to dashboard Cite

The coffee business especially in the coffee shop sector to be superior to the competition is something that must be carried out in a sustainable manner by PT XYZ. Realizing this goal, PT XYZ must formulate its business development strategy. This study aims to determine internal factors (strengths and weaknesses) and external factors (opportunities and threats) which are used as the basis for formulating coffee shop business development strategies. The basic research method is descriptive with data collection techniques through in-depth interviews, focus group discussions (FGD), observation, documentation. Information was obtained through key informants who were determined purposively with the consideration of knowing the coffee shop business, namely directors, managers, supervisors, baristas, consumers, competitors, suppliers and coffee experts. Data analysis uses internal factor evaluation matrix, external factor evaluation, Grand Strategy matrix, SWOT matrix, and participatory prospective analysis. The results of the study show that the position of the grand strategy of PT XYZ is in quadrant I, which means that the strategy concentrates on market and product sustainability, product diversification, and aggressiveness. The main strategy prioritized based on the driving strategy is to increase the effectiveness and efficiency of departmental performance and improve the quality of human resources.

show abstract

Section: Resultsmentioning

confidence: 99%

Coffee Business Development Strategy (Case Study at PT XYZ)

Islachudin,

Harisudin,

Riptanti

2024

Agro. Bali. Agric. J.

View full text Add to dashboard Cite

show abstract

“…After the experience, the tourist stores information about it in their memory (Juliana et al, 2022), both positive and negative (C. Wang et al, 2020). However, tourists generally remember only a few eeting moments of an entire trip (Anaya & Lehto, 2023), which are then recalled to share with others and to make future travel decisions (Kim, 2022;Yan & Halpenny, 2019). These recollections are known as memorable tourism experiences (MTEs).…”

Section: Memorable Tourism Experiencementioning

confidence: 99%

The influencing factors of tourists’ behavioral intention in City walk in Malaysia

wang,

Zhang,

Cao

2024

Preprint

View full text Add to dashboard Cite

The study aims to fill the gaps in theoretical studies of the new travel trend of city walk in Malaysia from the perspective of embodiment with factors of sensory experience, visitor engagement, authenticity, and behavioral intention. Memorable tourism experiences and perceived risk are mediators and moderators between embodied cognition and behavioral intention, MTEs, and behavioral intention. Chinese tourists who are the major international tourist in Malaysia were taken into the investigation. The results show that sensory experience and existential authenticity have a positive effect on behavioral intention, MTEs play a mediating role in the relationships of sensory experience, authenticity, and behavioral intention. there is no significant mediation effect between visitor engagement and behavioral intention through MTEs. Perceived risk also shows no significant moderating effect on behavioral intention in city walk in Malaysia. This study provides new conceptual frameworks and research perspectives on City walk in Malaysia with theoretical and practical contributions leading to further study and city tour development practices.

show abstract

“…They consider the non-MTX as ordinary OTX. Anaya and Lehto (2023) focus on memorable tourism moments (MTMs) [49]. attempt to identify the core processes that are sensemaking and meaningful in MTX [50].…”

Section: Rq1: What Is Tx?mentioning

confidence: 99%

“…Knobloch et al (2016) studied the nature of individual experiences regarding personal outcomes, emotions, and meanings [158]. Anaya and Lehto (2023) studied memorable tourism moments (MTMs) [49]. Unger et al (2016) studied the business travel experience [67].…”

Section: Rq2: What Are the Tx Dimensions And What Factors Influence Tx?mentioning

confidence: 99%

Tourist Experience Challenges: A Holistic Approach

Rusu,

Matus

et al. 2023

Sustainability

View full text Add to dashboard Cite

Tourist experience (TX) has been covered by many studies. However, a consensus on the topic still needs to be reached in terms of its dimensions, factors, evaluation methods, and evaluation models. Moreover, the COVID-19 pandemic severely affected the tourism sector, and the post-pandemic era could bring about new challenges and opportunities, such as the growing awareness of the need for greener, more sustainable, and more balanced tourism. In this study, we consider TX a particular case of customer experience (CX) and an extension of the user experience (UX) concept. We conducted a systematic literature review addressing the concept of TX and reviewing articles published from 2012 to April 2023, indexed in two significant and relevant databases (Web of Sciences and Science Direct). We addressed research questions concerning (1) TX definition; (2) TX dimensions, attributes, and factors; (3) methods used to evaluate TX; and (4) the post-pandemic TX. We selected and thoroughly analyzed 167 articles. We analyze the TX concept, models, evaluation, and the post-pandemic context. We propose a holistic definition of TX and recommend ways to achieve its better analysis. Lessons learned during the COVID-19 pandemic may be helpful when dealing with future challenges and crises.

show abstract

‘Moments to be Had’: Understanding The Experience of Memorable Tourism Moments

Cited by 17 publications

References 59 publications

Coffee Business Development Strategy (Case Study at PT XYZ)

Coffee Business Development Strategy (Case Study at PT XYZ)

The influencing factors of tourists’ behavioral intention in City walk in Malaysia

Tourist Experience Challenges: A Holistic Approach

Contact Info

Product

Resources

About