Moneypenny: lessons from the messy desk

Williamson, Adrian

doi:10.1016/s0953-5438(97)00008-8

Cited by 5 publications

(4 citation statements)

References 17 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…To provide support for this, an electronic daybook has been suggested, which allows work episodes to be captured in any order and collated later. This activity is representative of findings from studies of messy desk owners (Williamson, 1998), where activities are largely unplanned but assembled to some purpose later.…”

Section: Loismentioning

confidence: 82%

“…Significantly not all activity will be so useful, and there will be activity whose specialist context precludes its direct re‐use. This dichotomy is addressed by the ODJ making a (deliberately limited but adequate) transparent record of work, rather than requiring a constant categorization and classification effort from users, which would rarely be honoured (Williamson, 1998). If the activity is never re‐used, then no effort has been wasted in pursuing its refinement.…”

Section: Loismentioning

confidence: 99%

See 1 more Smart Citation

The learning organization information system (LOIS): looking for the next generation

Williamson

Iliopoulos

2001

Information Systems Journal

Self Cite

View full text Add to dashboard Cite

This paper explores the notion that the next generation of information systems will focus on supporting organizational learning. The paper suggests that the increasingly successful automation of procedural work will lead to pressure on organizations to improve performance through enhanced support for knowledge work. A set of outline requirements for the learning organization information system (LOIS) is then proposed using recent research findings from computer supported co-operative working and organizational learning. The computerized on-line journal from this research is described. This journal provides transparent capture of episodes of work and it is argued that the general principles established could support LOIS by helping to provide a richly defined organizational memory. The journal supports collaborative working through the use of groupware, which manages the sharing of, and learning from, journal contents. This can facilitate the retention of not only data and information, but also the inquiry process that produced them. The paper concludes that LOIS will be a selforganizing system, focussing on knowledge work, learning and using advanced technologies drawn from ubiquitous computing. A view of a system that moves towards this aim is presented. Future topics for research are identified, and a natural language approach to knowledge asset management is discussed briefly. In closing, it is argued that LOIS is an important future vision for organizations operating in the information age.

show abstract

Section: Loismentioning

confidence: 82%

Section: Loismentioning

confidence: 99%

The learning organization information system (LOIS): looking for the next generation

Williamson

Iliopoulos

2001

Information Systems Journal

Self Cite

View full text Add to dashboard Cite

show abstract

“…In addition to minimising energetic costs, spatial organisation can also help to reduce task-related cognitive demands. A commonly reported issue in disorganised spaces is that individuals have a harder time accessing relevant information or items (Malone, 1983;Williamson, 1998). Spatial organisation can mitigate this issue when target items are placed in strategic locations within a space which can, e.g., draw attention to these items (e.g., by placing important documents in an obvious location to serve as a reminder; Gilbert, 2015;Malone, 1983), facilitate more systematic search (e.g., placing cookware and utensils in the kitchen; Solman & Kingstone, 2017b), or allow for easier retrieval at a later time point (e.g., putting a set of keys in a designated location; Kirsh, 1995Kirsh, , 1996Risko & Gilbert, 2016).…”

Section: Introductionmentioning

confidence: 99%

To organise or not to organise? Understanding search strategy preferences using Lego building blocks

Zhu

Risko

2021

Quarterly Journal of Experimental Psychology

View full text Add to dashboard Cite

Humans routinely organize or reconfigure the environment as part of their everyday activities, such as placing a set of keys in a designated location to reduce the need to remember its location. This type of spatial organization is widely thought to reduce both the physical and cognitive demands of a task in order to allow individuals to perform tasks more easily. Although spatial organization can be a useful strategy when searching for items in the environment, individuals do not always choose to utilize these organizational strategies when carrying out everyday tasks. Across three experiments, we examined individuals’ preference for spatial organization in the context of a real-world search task, and the degree to which individuals engaged in time- and effort-based cost-benefit analysis to inform whether to choose between an organization-based or non-organization-based search strategy. We found that individuals’ strategy preferences could be explained by the perceived task time associated with each strategy, but not perceived task effort. However, even statistically controlling for relative perceived task time or reported effort, participants showed a strong systematic preference against organization prior to engaging in the task, and, post-task, a strong preference towards organization. Implications for understanding individuals’ use of spatial organization are discussed.

show abstract

“…The effective use of organizational knowledge can make the difference between the success and failure of any organization (Tochtermann 2003). However, because digital information is growing at a rapid pace, the typical knowledge worker is faced with the dilemma of information overload and it is very common for knowledge workers to keep changing between different desktop activities, whether it is by choice or through interruptions (Mark et al 2005;Gwizdka and Chignell 2004;Williamson 1998). Because the number of activities and, hence, the activity switches are increasing, it is becoming more and more difficult for desktop workers to manage their activities.…”

Section: Introductionmentioning

confidence: 99%

A Study on Automatic Classification of Users’ Desktop Interactions

Mirza

Chen

Hussain

et al. 2015

Cybernetics and Systems

View full text Add to dashboard Cite

Knowledge workers frequently change activities, either by choice or through interruptions. With an increasing number of activities and activity switches, it is becoming more and more difficult for knowledge workers to keep track of their desktop activities. This article presents our efforts to achieve activity awareness through automatic classification of user's everyday desktop activities. For getting a deeper understanding, we investigate performance of various classifiers with respect to discriminative power of time-, interaction-, and content-based feature sets for different work scenarios and users. Specifically, by viewing an activity as a sequence of desktop interactions we present (1) a methodology for translating a user's desktop interactions into activities, (2) evaluation of the discriminative power of different activity features and feature types, and (3) analysis of supervised classification models for classifying desktop activity under two different scenarios, i.e., an activity-centric scenario and a user-centric scenario. The experiments are carried out on a real-world dataset, and the results show satisfactory accuracy using relatively few and simple types of features.

show abstract

Moneypenny: lessons from the messy desk

Cited by 5 publications

References 17 publications

The learning organization information system (LOIS): looking for the next generation

The learning organization information system (LOIS): looking for the next generation

To organise or not to organise? Understanding search strategy preferences using Lego building blocks

A Study on Automatic Classification of Users’ Desktop Interactions

Contact Info

Product

Resources

About