Monitoring and Evaluation Information System Modeling for Banking Credits

Abstract

The aim of this study is to develop the concept of monitoring and evaluation to support the Modeling of Information Systems for banking credits (Regional Development Bank in Indonesia, as a case study). Problems arise when the banking institution has a percentage of non-performing loans (NPL) greater than or equal to 5%, which indicates that the banking lending system has some disadvantages that is lead to the need of a monitoring and evaluation. The Enterprise Knowledge Development -Change Management Method (EKD-CMM) provides multiple and dynamically constructed ways of working to organize and to guide the enterprise knowledge modeling and organizational change processes. The expected results of this research is to build an information systems model to help in monitoring and evaluating the performance of banking credits. The evaluation of the proposed model shows that the framework is reliable and beneficial for the development of banking credits system and also provide significant implications.