2004
DOI: 10.1108/00070700410561423
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Monitoring consumer confidence in food safety: an exploratory study

Abstract: In response to the potential for negative economic and societal effects resulting from a low level of consumer confidence in food safety, it is important to know how confidence is potentially influenced by external events. The aim of this article is to describe the development of a monitor that enables changes in consumer confidence in food safety and consumer food choice behaviour to be assessed in conjunction with changes in institutional activities and food safety incidents. Results of the first assessment … Show more

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Cited by 124 publications
(107 citation statements)
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References 27 publications
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“…For example, the dioxin scare and BSE outbreak in Europe (de Jonge et al, 2004;Macfarlane, 2002;Wilcock et al, 2004) and the recent (2011) E-coli outbreak in Germany (www.bbc.co.uk/news). Therefore, consumers' general confidence in the quality and safety of food products has largely been influenced by the level of trust they have in the actors within the supply chain (de Jonge et al, 2004) who are normally linked to the risk of food contamination during production and distribution of food.…”
Section: Theoretical Foundationmentioning
confidence: 99%
“…For example, the dioxin scare and BSE outbreak in Europe (de Jonge et al, 2004;Macfarlane, 2002;Wilcock et al, 2004) and the recent (2011) E-coli outbreak in Germany (www.bbc.co.uk/news). Therefore, consumers' general confidence in the quality and safety of food products has largely been influenced by the level of trust they have in the actors within the supply chain (de Jonge et al, 2004) who are normally linked to the risk of food contamination during production and distribution of food.…”
Section: Theoretical Foundationmentioning
confidence: 99%
“…The new challenges facing the consumer, their selection criteria and the perception of food risk [de Jonge et al, 2004;Yeung & Yee, 2012], are overcome using an objective tool, the Hazard Analysis and Critical Control Points (HACCP).…”
Section: Introduction To Haccpmentioning
confidence: 99%
“…Consumers can obtain adequate information on food safety after the outbreak of food safety incidents when food safety information transparency is high [5,39] and, thus, have a clear understanding of the food safety incidents. Consequently, food safety scare behavior hardly affects such consumers.…”
Section: Adaptability Analysis Of Epidemic Model Of Food Safetymentioning
confidence: 99%
“…The combining research on food safety and consumer behavior mainly focuses on consumer concerns about food safety [5][6][7], purchase intention for safe food [8][9][10][11][12], and the risk perception of food safety [13][14][15][16][17]. The idea that food safety information transparency eases food safety issues has been given increasing attention by scholars globally with the further development of food safety management.…”
Section: Introductionmentioning
confidence: 99%