More than Pathological Formalization: Understanding Organizational Structure and Red Tape

Kaufmann, Wesley; Borry, Erin L.; DeHart‐Davis, Leisha

doi:10.1111/puar.12958

Cited by 52 publications

(33 citation statements)

References 73 publications

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“…In their review of concepts and measures of red tape, Pandey and Scott (, 567) found agreement among scholars that “red tape is concerned with negative effects of rules and procedures.” Similarly, a survey among public sector employees found that when asked about their own definitions of red tape, participants most commonly referred to inefficient processes and barriers (Kaufmann, Borry, and DeHart‐Davis ). According to the most common definitions by Bozeman (, ), the distinction between necessary bureaucracy and dysfunctional red tape involves a normative judgment about a rule's contribution to a “legitimate” or “valued” purpose.…”

Section: Theory and Hypothesesmentioning

confidence: 99%

Emotional Responses to Bureaucratic Red Tape

Hattke

Hensel

Kalucza

2019

Public Administration Review

113

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Although red tape has a long history in public administration research, the emotional consequences of bureaucratic procedures for citizens have received little attention in the literature. Within the framework of behavioral public administration, this article investigates how varying conditions of administrative delay, administrative burden, and rule dysfunctionality in citizen-state interactions spark discrete emotional reactions. Physiological measurements of emotions (e.g., facial coding, electrodermal activity, heart rate) from 136 participants in a laboratory study show that bureaucratic red tape evokes significant negative emotional responses, especially confusion, frustration, and anger. Experimental evidence also indicates that delay is less stirring than burden, while rule functionality has little placatory effect, regardless of the favorability of outcomes. These results support the conceptualization of red tape as an affective rather than a cognitive phenomenon. They also suggest that negative emotions of citizens are linked to the modus operandi of public administrations.

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Section: Theory and Hypothesesmentioning

confidence: 99%

Emotional Responses to Bureaucratic Red Tape

Hattke

Hensel

Kalucza

2019

Public Administration Review

113

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“…There are several survey design suggestions which are recommended for addressing the potential of common source bias (Podsakoff, MacKenzie, & Podsakoff, 2012). Following two of these, items on the EECBG survey related to our substantive constructs were separated from each other, and the items related to different constructs used different response scales (Kaufmann, Borry, & DeHart-Davis, 2018). A third suggestion from Podsakoff et al (2012) is to collect data for dependent and independent measures from different sources.…”

Section: Methodsmentioning

confidence: 99%

Elucidating the Linkages Between Entrepreneurial Orientation and Local Government Sustainability Performance

Deslatte

Swann

2019

The American Review of Public Administration

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Linking strategic management to performance has been called essential for public managers to confront pernicious environmental and community problems in the 21st century. This article examines the role that an organization’s entrepreneurial orientation (EO) plays in the linkages between organizational capacities, strategies, and perceived performance. An EO is considered a key driver of a public organization’s willingness to engage in risk taking, innovation, and proactivity aimed at enhancing organizational routines, decision-making, and performance. Scholars have provided empirical guidance for the antecedents and consequences of entrepreneurialism in bureaucracy, yet we know little systematically about how EO links to strategies that may affect performance in the public sector. To investigate, we employ a mixed methods design using a nationwide survey of U.S. local governments and interviews with local government managers about their experiences in sustainability programs. Quantitatively, we find evidence for environmental factors of political and administrative capacities positively influencing EO, and that strategic activities of performance information use, venturing, and interorganizational collaboration mediate the relation between EO and perceived sustainability performance. Interviews corroborate these findings and illuminate how local government managers proactively engage stakeholders, consider risk taking, build capacity, and pursue innovation in sustainability.

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“…The impacts of formalization are based on context and may be, positive, negative or neutral [17]. The organizational structure involves formalization, intricacy and close attention.…”

Section: Organizational Structurementioning

confidence: 99%

The Significant Effect of Organizational Structure on Private Housing Developers’ Involvement in Development of Affordable Housing

Hassan

Ani²,

Ariff

2019

IJRTE

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The involvement of housing developers in the development of affordable housing has attained public attention. One of the internal factors influencing the participation of housing developers in the development of affordable housing is its organizational structure. The aim of this study is to analyze the relationship between organizational structure and private housing developers’ participation in development of affordable housing. Data for the study are collected from a sample of 352 licensed housing developers that are based in Peninsular Malaysia. The Partial Least Squares Structural Equation Modeling (PLS-SEM) is adopted for data analysis. The results approved the hypothesized immediate effects of organizational structure (formalization and centralization) and private housing developers’ participation on the development of affordable housing. The results carry an enormous effect; therefore, its empirical research is developed into the context of affordable housing development.

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More than Pathological Formalization: Understanding Organizational Structure and Red Tape

Cited by 52 publications

References 73 publications

Emotional Responses to Bureaucratic Red Tape

Emotional Responses to Bureaucratic Red Tape

Elucidating the Linkages Between Entrepreneurial Orientation and Local Government Sustainability Performance

The Significant Effect of Organizational Structure on Private Housing Developers’ Involvement in Development of Affordable Housing

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