More Value to Defining Quality

Kemenade, Everard van; Pupius, Mike; Hardjono, Teun

doi:10.1080/13538320802278461

Cited by 110 publications

(65 citation statements)

References 5 publications

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“…Higher education has also been the object of quality evaluations around the world (Ursin, Huusko, Aittola, Kiviniemi, & Muhonen, 2008;Van Kemenade, Pupius, & Hardjono, 2008). Governmental and non-governmental organizations have developed ways to certify institutional quality through evaluation or accreditation processes.…”

Section: Contextualizationmentioning

confidence: 99%

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The Impact of Evaluation Use on Accounting Programs' Performance: An Exploratory Study

Freitas

2016

Rev. adm. contemp.

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The Brazilian program of higher education evaluation, broadly known as the National Exam of Students' Performance (ENADE), represents a governmental effort to gather information on undergraduate educational quality. As a product of that evaluation, reports are made available to each program evaluated. Our present research addresses the impact of ENADE evaluation report utilization on multiple higher education accounting programs' performance in their subsequent evaluation. Based upon theoretical support from literature about evaluation use, a web-based survey was developed and provided across the country to the coordinators of accounting programs. From a response rate of 62% of the study target population and using multiple regressions, we found that there was a positive correlation between usage of the ENADE evaluation report and the performance of undergraduate accounting programs in their subsequent evaluation. Based upon the reviewed literature and, in accordance with these research results, it is possible to infer that the use of evaluation reports derived from the higher education evaluation system promoted by the Brazilian government can influence the decisions of educational institutions and promote improvement.

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Section: Contextualizationmentioning

confidence: 99%

“…Many higher education institutions are applying for an ISO 9000 certificate as a way to assure their quality (Lundquist, 1997;Ursin et al, 2008;Van Kemenade et al, 2008), but the most popular way to obtain evidence of quality in higher education programs is through external evaluation (Van Kemenade et al, 2008).…”

Section: Contextualizationmentioning

confidence: 99%

The Impact of Evaluation Use on Accounting Programs' Performance: An Exploratory Study

Freitas

2016

Rev. adm. contemp.

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“…Further, the students' wish to function parallels the idea of students developing a critical ability (Harvey & Green, 1993) as well as a commitment (Kemenade, Pupius & Hardjono, 2008;Nyström, 2008). According to Harvey and Green (1993), developing a critical ability is an educational transformative quality that attempts to empower students not just as customers in the education process but for life.…”

Section: Discussionmentioning

confidence: 99%

A phenomenographic study of students' conceptions of quality in learning in higher education in Rwanda

Mbabazi

Fejes

Dahlgren

2013

Studies in Continuing Education

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The aim of this study is to understand the different ways that university students conceptualise quality in learning by drawing on a phenomenographic approach. A total of 20 students in higher education in Rwanda were interviewed, and analysis of the interviews generated an outcome space of conceptions of quality in learning as transformation, practice, knowledge durability, and employability. The findings illustrate the importance of the relationship between education and work as an important aspect of conceptions of quality in learning. This relationship connects to the discourse of employability in which graduates are expected to become flexible and adaptable to changes in context and over the course of time.

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“…Some encompassing definitions include Harvey and Green (1993) five interrelated concepts of quality (quality as exceptional, as perfection [or consistency], as fitness for purpose, as value for money and as transformative) and Garvin (1984) five approaches to quality (transcendental, product-oriented, customer-oriented, manufacturing-oriented and value-for-money) (Kemenade et al, 2008). Considering the goals of the MISLEM project, one of the key studies on the topic of quality in higher education is Warn and Tranter (2001) investigation of quality of outcomes achieved, which was considered an important dimension of quality in higher education.…”

Section: Mislem: Project Methodologymentioning

confidence: 99%

Satisfaction with Knowledge and Competencies: A Multi-Country Study of Employers and Business Graduates

Azevedo

Ormerzel

Andrews

et al. 2012

American Journal of Economics and Business Administration

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Problem statement:This study critically discusses findings from a research project involving four European countries. The project had two main aims. The first was to develop a systematic procedure for assessing the balance between knowledge and competencies acquired in higher, further and vocational education and the specific needs of the labor market. The second aim was to develop and test a set of meta-level quality indicators aimed at evaluating the linkages between education and employment. The project was designed to address the lack of employer input concerning the requirements of business graduates for successful workplace performance and the need for more specific industry-driven feedback to guide administrative heads at universities and personnel at quality assurance agencies in curriculum development and revision. Approach: The project was distinctive in that it combined different partners from higher education, vocational training, industry and quality assurance. Project partners designed and implemented an innovative approach, based on literature review, qualitative interviews and surveys in the four countries, in order to identify and confirm key knowledge and competency requirements. This study presents this step-by-step approach, as well as survey findings from a sample of 900 business graduates and employers. In addition, it introduces two Partial Least Squares (PLS) path models for predicting satisfaction with work performance and satisfaction with business education. Results: Survey findings revealed that employers were not very confident regarding business graduates' abilities in key knowledge areas and in key generic competencies. In subsequent analysis, these graduate abilities were tested and identified as important predictors of employers' satisfaction with graduates' work performance. Conclusion: The industrydriven approach introduced in this study can serve as a guide to assist different types of educational institutions to better align study programs with changing labor market requirements. Recommendations for curriculum improvement are discussed.

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More Value to Defining Quality

Cited by 110 publications

References 5 publications

The Impact of Evaluation Use on Accounting Programs' Performance: An Exploratory Study

The Impact of Evaluation Use on Accounting Programs' Performance: An Exploratory Study

A phenomenographic study of students' conceptions of quality in learning in higher education in Rwanda

Satisfaction with Knowledge and Competencies: A Multi-Country Study of Employers and Business Graduates

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