“…OCBs have been investigated across a range of organizational settings (Ackfeldt & Coote, 2005; Moreno, 2015; Netemeyer et al, 1997; Nonnis et al, 2020), cultural contexts (Bommer et al, 2007; Jurewicz, 2004; Maroofi, 2016; Ngongvoralath, 2019; Rego et al, 2010; Riyanto & Hapsari, 2020), and employee levels (Armstrong & Qi, 2020; Gunnesch‐Luca & Moser, 2020; Vigoda‐Gadot et al, 2007). Most of this research has been conducted in the private, for‐profit, sector, for example, in early career sales staff (MacKenzie et al, 1991) in manufacturing supervisors and employees (Armstrong & Qi, 2020).…”