Motivations and Use Context in Mobile Tourism Shopping: Applying Contingency and Task-Technology Fit Theories

Abstract

Mobile tourism shopping is an emerging market, but there is little theoretically based research on the topic. This study investigates the impact of motivations (value, enjoyment, time saving and mobility) on consumer satisfaction by applying contingency and task–technology fit theories in the mobile tourism shopping context. The results show that value and enjoyment have significant effects on satisfaction. Use context is found to have a full mediating role between time saving and satisfaction as well as between mobility and satisfaction. This study offers theoretical and practical contributions to the tourism literature and mobile tourism industry. Copyright © 2013 John Wiley & Sons, Ltd.

The Role of Mobile Technology in Tourism: Patents, Articles, News, and Mobile Tour App Reviews

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