Motivations underlining the “blame avoidance dilemma”: The effect on street-level bureaucrats during a crisis

Zhu, Zhe; Liu, Yingying; Zhang, Nan; Peng, Zongchao

doi:10.1016/j.ijdrr.2023.103808

International Journal of Disaster Risk Reduction

2023

DOI: 10.1016/j.ijdrr.2023.103808

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Motivations underlining the “blame avoidance dilemma”: The effect on street-level bureaucrats during a crisis

Zhe Zhu,

Yingying Liu,

Nan Zhang

et al.

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Cited by 2 publications

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Beyond a technological tool: How a platform as a meta-organization enables a successful public service project in China

Zhu,

Zhang,

Tan

2024

Information & Management

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Beyond a technological tool: How a platform as a meta-organization enables a successful public service project in China

Zhu,

Zhang,

Tan

2024

Information & Management

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"Managers’ Decision-Making Strategies During Crises: Bounded Rationality and Intuition — an Interplay"

PREDA,

STAN

2023

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The article discusses managers’ decision-making strategies that encompass risk, time pressure, and uncertainty into a heuristic logic of obligation to act. It highlights the performative features of metacognitive processes that put intuition into use within the framework of bounded rationality and emotional intelligence. Among the threats that leaders face when confronted with intuitive decision-making are failure, blame, and reputational damage, with ensuing restoration tactics. The implications for impactful managerial practices concern ways to reconcile short-term acceptability with collective rationality outcomes of actionable decisions.

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Motivations underlining the “blame avoidance dilemma”: The effect on street-level bureaucrats during a crisis

Cited by 2 publications

References 61 publications

Beyond a technological tool: How a platform as a meta-organization enables a successful public service project in China

Beyond a technological tool: How a platform as a meta-organization enables a successful public service project in China

"Managers’ Decision-Making Strategies During Crises: Bounded Rationality and Intuition — an Interplay"

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