Proceedings of the 2020 Conference on Empirical Methods in Natural Language Processing (EMNLP) 2020
DOI: 10.18653/v1/2020.emnlp-main.535
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MovieChats: Chat like Humans in a Closed Domain

Abstract: Being able to perform in-depth chat with humans in a closed domain is a precondition before an open-domain chatbot can ever be claimed. In this work, we take a close look at the movie domain and present a large-scale high-quality corpus with fine-grained annotations in hope of pushing the limit of moviedomain chatbots. We propose a unified, readily scalable neural approach which reconciles all subtasks like intent prediction and knowledge retrieval. The model is first pretrained on the huge general-domain data… Show more

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Cited by 24 publications
(13 citation statements)
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“…The threshold for determining the matched category is set to 0.6. When training the model, dropout [16] and early-stopping [6,36] are used to alleviate the over-fitting phenomenon. We use cross-entropy loss function and the Adam optimizer [20] to optimize parameters.…”
Section: Multi-level Matching Network (Mlmn)mentioning
confidence: 99%
“…The threshold for determining the matched category is set to 0.6. When training the model, dropout [16] and early-stopping [6,36] are used to alleviate the over-fitting phenomenon. We use cross-entropy loss function and the Adam optimizer [20] to optimize parameters.…”
Section: Multi-level Matching Network (Mlmn)mentioning
confidence: 99%
“…Leveraging a single unified text-to-text Transformer has also been applied in other NLP tasks like dialogue generation [43], [44] and question answering [45]. We adopt a similar approach in our work and further show its flexibility of enabling effective dependency learning.…”
Section: Related Workmentioning
confidence: 99%
“…We will also provide human evaluation scores on the system outputs since none of the automatic metrics can correlate perfectly with the generation quality. We will follow the recently proposed taxonomy of human evaluation measures by Belz et al (2020); Su et al (2020) and follow the reporting strategies proposed by Howcroft et al (2020). The human evaluation will be focused on the following two parts, which are specifically hard to be accurately measured by automatic metrics:…”
Section: Human Evaluationmentioning
confidence: 99%