“…Patient-Centered Medical Home Processes. Although evidence to date about the success of patient-centered medical homes has been mixed ( Jackson, Powers, and Chatterjee 2013;Landon 2013), the adoption of patient-centered medical home processes may nonetheless provide physician organizations with important capabilities to succeed within ACOs (Davis, Schoenbaum, and Audet 2005; American Academy of Family Physicians, American Academy of Pediatrics, American College of Physicians, and American Osteopathic Association 2007; Berenson et al 2008;Rittenhouse, Shortell, and Fisher 2009). Thus, we included in the study an index of 25 items of patient-centered medical home processes used in previous research focusing on care management, quality and patient safety, patient engagement, and related capabilities (Rittenhouse et al 2008(Rittenhouse et al , 2011.…”