Moving Towards a Stakeholder Orientation: Evidence from the Analyses of Chief Executive Dismissal

Corporate social responsibility and sustainability in the tourism sector: A systematic literature review and future outlook

“…A study of travel and tour operators in Nepal established that firms' efforts to engage in CSR activities projected a favourable image of the firms in tourists' minds(Baniya et al, 2019). A study byShin et al (2021) examined the impact of hotel CSR activities during the pandemic (such as providing accommodations to healthcare workers) on hotel firms' market value and prospective hotel customers' booking behaviour; the authors found a negative impact of hotel CSR for strategic philanthropy on firm market value and customer booking behaviour. A study of 228 managers at Chinese travel and tourism companies observed that managers' attachment, value identification and perceptions towards CSR influenced their attitudes towards CSR initiatives(Chi et al, 2019).…”