This article presents a comparative analysis of birthing beds, using two different design processes to realize if one improves user satisfaction by improving the design process. We present a comparative study between the traditional product design process (consumer product design) and the new design process based on hierarchies (proposed in this study), which improves the final design and increases user acceptance. The study focuses on pointing out the importance of a new design process for medical devices, which can improve the characteristics of the product design and thereby increase user satisfaction. The main contribution of this new process focuses on showing medical device designers the importance of considering the hierarchy of users around a medical product, considering the fluctuation of the patient's health status since depending on the progression of the disease, the patient needs the attention of various users. In turn, final users need to solve specific problems in each phase, and design needs to be prepared for each user's particular needs around the birthing bed and the patient.