Objectives: This study aimed to explore patients’ satisfaction and attitudes regarding telerehabilitation use during the COVID-19 pandemic, and to report physical therapists’ experiences with the use of telerehabilitation. Subjects and Methods: A modified Telemedicine Satisfaction and Usefulness Questionnaire (TSUQ) was used to assess the satisfaction and attitudes of musculoskeletal patients who had received telerehabilitation services during the COVID-19 pandemic. Face-to-face semi-structured interviews were conducted with eight physical therapists to explore their experiences with telerehabilitation, including the difficulties and benefits. Results: Out of 53 patients received telerehabilitation, 46 questionnaires were completed, with a response rate of 86.8%. In general, the patients were satisfied with and had positive attitudes towards the telerehabilitation services. The majority of the patients felt more involved in their care via telerehabilitation (89.2%) and believed that video call sessions were a convenient form of telerehabilitation (93.5%) during the COVID-19 pandemic. Seven out of 8 physical therapists reported the benefits of telerehabilitation (ie., reducing patients waiting lists and improving access to physical therapy care). Also, they were in favour of continuing using telerehabilitation to support the conventional physical therapy care, despite the lack of technological infrastructure. Conclusion: The patients as well as the physical therapists were generally satisfied with their telerehabilitation experiences. Using telerehabilitation in Kuwait was favoured to be as an adjunct method during and after the COVID-19 pandemic. However, with extensive training, resources allocation, and the development of local guidelines, telerehabilitation would become an effective mean for the health delivery system in Kuwait.