Municipal Shared Services Cloud

Hobson, Stacy; Anand, Rangachari; Yang, Jeaha; Liu, Xuan; Lee, Juhnyoung

doi:10.1109/srii.2011.39

Cited by 4 publications

(3 citation statements)

References 23 publications

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“…The pair-wise integration technique is often ad-hoc and costly; our hub-based integration design is aimed to be automatic, easily configurable and much less expensive. The cost can be down from N 2 (the expected cost for pair-wise integration across all applications) to N. More detail on this approach is available in [11].…”

Section: Discussionmentioning

confidence: 99%

Towards Interoperability in Municipal Government: A Study of Information Sharing Practices

Hobson

Anand

Yang

et al. 2011

Human-Computer Interaction – INTERACT 2011

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Abstract. Municipal governments rely heavily on the sharing of data between departments as a means to provide high-quality and timely service to its citizens. Common tasks such as parcel renovations require the involvement of multiple departments such as Building, Planning, Zoning, Assessment and Tax to achieve the ultimate goals. However, the software applications used to support the work of these departments are provided by independent software vendors and are not integrated with one another. Therefore, municipal employees rely heavily on manual methods for data sharing. We conducted a study of 12 municipal governments to understand their information sharing needs and practices. We focused on the interaction and information sharing within and between municipal departments. Our findings can be used to shape future research on e-government initiatives and interoperability of municipal applications.

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Section: Discussionmentioning

confidence: 99%

Towards Interoperability in Municipal Government: A Study of Information Sharing Practices

Hobson

Anand

Yang

et al. 2011

Human-Computer Interaction – INTERACT 2011

Self Cite

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“…A private vendor can offer to a government the capacity to store large amount of public data quickly and inexpensively without the need of investing in a dedicated server infrastructure (Jiricek and Massimo, 2011). This is considered a suitable option for smaller public organizations, such as municipal governments and agencies, since a private vendor can provide not only improved IT efficiency (Hobson et al, 2011), but also a higher level of security (Wyld, 2010b). This is attributed to the fact that private vendors have more resources to spend on IT security than an individual agency (Trifonov et al, 2010;Wyld, 2010b).…”

Section: Discussionmentioning

confidence: 99%

“…The G2B model can be also supported by cloud computing, as a cloud platform can provide the ground for interconnecting governmental and business processes and act as an incubator for SMEs (Deussen et al, 2011). An example of a cloud platform that is used for the collaboration between municipalities and independent service vendors is the Municipal Shared Services Cloud (Hobson et al, 2011). In a G2C context, cloud computing has been seen as a medium for providing better eGovernment services to citizens (Khan et al, 2011;Macias & Thomas, 2011).…”

Section: Discussionmentioning

confidence: 99%

Cloud Computing in eGovernment

Dermentzi

Tambouris

Tarabanis

2016

International Journal of Electronic Government Research

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Electronic Government (eGovernment) is currently facing significant challenges particularly due to the economic crisis which suggests governments should provide more with fewer resources. During the last few years, cloud computing emerged as a new computing paradigm with significant potential. The use of cloud computing in eGovernment has inevitably attracted significant attention from the research community. However, views of researchers and practitioners about the ways and the extent to which cloud computing can be adopted at the national level in order to facilitate eGovernment vary notably. The aim of this paper is to map cloud computing adoption by governments. For this purpose, a stage model was developed by employing the thematic analysis method based on both academic and grey literature. The proposed model is applicable at the national level and consists of four stages: ad-hoc eGov cloud solutions, cloud-based public services, eGov cloud(s) and diffusion of cloud computing in eGov. It should be noted that at this phase the authors' research is of an exploratory nature thus the model has not been validated with empirical data. Its purpose is to facilitate further research on the topic and help governments determine their progress in adopting cloud computing.

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