Museum Visitor Comfort When Sharing Personal Information for Evaluation

Meyer, Justin Reeves; Heimlich, Joe E.; Horr, E. Elaine T.; Kemper, Rebecca F.; Börner, Katy

doi:10.1080/10598650.2022.2135353

Journal of Museum Education

2023

DOI: 10.1080/10598650.2022.2135353

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Museum Visitor Comfort When Sharing Personal Information for Evaluation

Justin Reeves Meyer¹,

Joe E. Heimlich²,

E. Elaine T. Horr³

et al.

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2024

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Cited by 1 publication

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The role of visitor studies in shaping visitor‐centered museums

Hayde,

Weiss,

Meyer

2024

Curator The Museum Journal

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Visitor studies are an important source of knowledge within museum practice: They inform what we believe about our audiences, what kinds of interpretation we develop, and how we conceptualize success. As visitor studies professionals, we see firsthand that the ways we gather data have implications for how we and our colleagues view visitors and how visitors perceive our institutions. Meanwhile, we also see opportunities for visitor studies within museums' broader aspirations to become more visitor‐centered, as defined by meaningful two‐way engagement with visitors. Using real‐world project examples, this paper explores possibilities for moving toward a more visitor‐centered approach to data collection, in which practitioners can more clearly privilege meaning, transparency, and care. As starting points, we suggest that active attention to four considerations should inform more visitor‐centered visitor studies: comfort (i.e., the well‐being of people); context (i.e., the circumstances of museum experiences and study implementation); flexibility (i.e., responsiveness to dynamics that imply a need for change); and value (i.e., supporting relations of mutual benefit).

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The role of visitor studies in shaping visitor‐centered museums

Hayde,

Weiss,

Meyer

2024

Curator The Museum Journal

View full text Add to dashboard Cite

show abstract

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Museum Visitor Comfort When Sharing Personal Information for Evaluation

Cited by 1 publication

References 36 publications

The role of visitor studies in shaping visitor‐centered museums

The role of visitor studies in shaping visitor‐centered museums

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