Proceedings of the 50th Hawaii International Conference on System Sciences (2017) 2017
DOI: 10.24251/hicss.2017.068
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MUX: Development of a Holistic Mobile User Experience Instrument

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Cited by 4 publications
(3 citation statements)
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“…This insight will be taken into consideration when iterating the Ocean Game application. After these improvements, we will commence the user tests inside the premises of the museum, not only using the SUS [5] and the NPS [7], but also using the MUX scale [3] with the aim to address mobility issues which were not addressed in-situ during the above user tests. Furthermore, testing inside the premises of the museum will enable us to address the engagement and visitor experience of the users regarding the gamified experience and the exhibition (repeat play value, relatability with the exhibits) during the museum tour.…”
Section: Discussionmentioning
confidence: 99%
See 1 more Smart Citation
“…This insight will be taken into consideration when iterating the Ocean Game application. After these improvements, we will commence the user tests inside the premises of the museum, not only using the SUS [5] and the NPS [7], but also using the MUX scale [3] with the aim to address mobility issues which were not addressed in-situ during the above user tests. Furthermore, testing inside the premises of the museum will enable us to address the engagement and visitor experience of the users regarding the gamified experience and the exhibition (repeat play value, relatability with the exhibits) during the museum tour.…”
Section: Discussionmentioning
confidence: 99%
“…The success of any software depends on several factors and usability is one of the most significant ones [2]. Numerous usability evaluation methods can be used to estimate the usability problems at the earlier stage of a software design in order to overcome the severity level and withdraw the rework of design [1][2][3][4]. Nowadays, usability is the core cause of the success of any technical product [2] which if it is hard to use, will most possibly fail at the market level [2].…”
Section: Introductionmentioning
confidence: 99%
“…Lewis and Sauro (2017) divided SUS into two factors: usability (all items except 4 and 10) and learnability (Items 4 and 10). For usability, items 1, 3, 7, and 9 emphasize ease of use (Djamasbi & Wilson, 2017). Therefore, we use (1) SUS to measure PEOU and learnability, (2) the ease of use scale (Loiacono et al, 2007) to operationalize PEOU, and (3) learnability scales (Hui et al, 2008) to operationalize learnability.…”
Section: Survey Questionsmentioning
confidence: 99%