my2cents &amp;#x2014; Digitizing consumer opinions and comments about retail products

Karpischek, Stephan; Michahelles, Florian

doi:10.1109/iot.2010.5678453

Cited by 15 publications

(10 citation statements)

References 12 publications

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“…on mobile recommendation agents, shopping assistants, and applications that allow consumers to acquire product information at the point of sale. For example, acquiring product information in in-store settings has often been linked to consumer decision making and information processing [20,23,43]. Online recommendation agents also have helped in reducing the consumer's information overload and search complexity [23].…”

Section: R Elated Workmentioning

confidence: 99%

“…In their study of application usage, many early adopters were artists. By testing a public mobile application that allows digital content to be attached to products with the help of barcodes, Karpischek & Michahelles [20] claim that linking social content with physical products is a viable way to engage consumers to communicate and receive information about products. With a data sample from Stickybits, Salo [34] notes that attached content varies from personal product reviews and status updates to humorous messages.…”

Section: R Elated Workmentioning

confidence: 99%

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Online user survey on current mobile augmented reality applications

Olsson¹,

Salo²

2011

2011 10th IEEE International Symposium on Mixed and Augmented Reality

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Augmented reality (AR) as an emerging technology in the mobile computing domain is becoming mature enough to engender publicly available applications for end users. Various commercial applications have recently been emerging in the mobile consumer domain at an increasing pace -Layar, Junaio, Google Goggles, and Wikitude are perhaps the most prominent ones. However, the research community lacks an understanding of how well such timely applications have been accepted, what kind of user experiences they have evoked, and what the users perceive as the weaknesses of the various applications overall. During the spring of 2011 we conducted an online survey to study the overall acceptance and user experience of the mobile AR-like consumer applications currently existing on the market. This paper reports the first analyses of the qualitative and quantitative survey data of 90 respondents. We highlight an extensive set of user-oriented issues to be considered in developing the applications further, as well as in directing future user research in AR. The results indicate that the experiences have been inconsistent: generally positive evaluations are overshadowed by mentions of applications' pragmatic uselessness in everyday life and technical unreliability, as well as excessive or limited and irrelevant content.

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Section: R Elated Workmentioning

confidence: 99%

Section: R Elated Workmentioning

confidence: 99%

Online user survey on current mobile augmented reality applications

Olsson¹,

Salo²

2011

2011 10th IEEE International Symposium on Mixed and Augmented Reality

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“…My2cents [13] is a participatory sensing application for submitting and reading reviews on products. It allows participants to read comments about products and share their own comments and ratings.…”

Section: Related Workmentioning

confidence: 99%

“…There are studies similar to individual components of the proposed framework, such as price comparison [9], [12], product review [13], [14], reminder [16] applications, but they address only specific parts of the consumer decision process. Our framework offers a holistic and integrated approach.…”

Section: The Proposed Frameworkmentioning

confidence: 99%

A Mobile Participatory Framework for the Consumer Decision Process

Özarslan

Eren

2013

2013 Seventh International Conference on Next Generation Mobile Apps, Services and Technologies

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With the recent advances in mobile technologies, the role of mobile information systems has been increasing within the consumer behavior domain. Accordingly, we propose a holistic framework which supports consumers on all stages of the consumer decision process by using the participatory sensing approach. The consumer decision process is the major part of the consumer behavior, and represents the set of stages a consumer follows when purchasing a product. On the other hand, participatory sensing is a recently developed approach in the mobile information systems domain, and enables users to be directly involved especially in the data collection, analysis and sharing processes through their mobile phones. The proposed framework is designed to incorporate this significant capability of participatory sensing into the consumer behavior domain. The aim of designing this framework is to build an effective, time and cost saving mobile information system for consumers by supporting their decision process. In addition to designing the framework, a working prototype is developed using mobile phones in order to show the applicability of the proposed framework. The obtained results are also presented with an overview of existing related studies. This study is also intended to serve as a base for further studies regarding the effective use of the participatory sensing approach and mobile information systems in the consumer behavior domain.

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“…A classic case of such behavior is seen in applications such as book review sharing [11,12], meant for libraries with books that are tagged with barcodes. When a user wants to write his review about the book, he uses the application on his smart phone to scan the bar code and sends his views about the book along with its unique identifier to a storage service on the Internet.…”

Section: Applications In the Internet Of Thingsmentioning

confidence: 99%