Narrative Approaches to Organizational Development: A Case Study of Implementation of Collaborative Helping

Abstract

Across North America, community agencies and state/provincial jurisdictions are embracing family-centered approaches to service delivery that are grounded in strength-based, culturally responsive, accountable partnerships with families. This article details a collaborative consultation process to initiate and sustain organizational change toward this effort. It draws on innovative ideas from narrative theory, organizational development, and implementation science to highlight a three component approach. This approach includes the use of appreciative inquiry focus groups to elicit existing best practices, the provision of clinical training, and ongoing coaching with practice leaders to build on those better moments and develop concrete practice frameworks, and leadership coaching and organizational consultation to develop organizational structures that institutionalize family-centered practice. While the article uses a principle-based practice framework, Collaborative Helping, to illustrate this process, the approach is applicable with a variety of clinical frameworks grounded in family-centered values and principles.

Cultural reflexivity and the referral problem: A discourse analysis of three initial sessions of intercultural couple therapy

“…traditions, religious practices, familial and wider community contributions, etc.). Clients may also experience solution-focused interventions as minimising problems and discrediting lived experiences (Madsen, 2007(Madsen, , 2016. The therapist could have attended to Leila's sense of cultural alienation and brought the unmentioned issue of racial injustice into focus.…”

Ciencias de la implementación: de la evidencia a la práctica

“…Los datos cualitativos pueden a su vez ser analizados a través de teoría fundamentada anclada, es decir, libre de hipótesis previas (52,53) o pueden ser evaluados mediante análisis directo de contenido para determinar la existencia de dimensiones preespecificadas (54).…”

Imagining the future of social care in the UK and beyond

“…The second map I would offer is a simple map that began with efforts to organise helping interactions with families (Madsen, , ; Madsen and Gillespie, ) and expanded into supervisory and organisational contexts that would support such efforts (Madsen, , ). This simple map consists of four organising questions or arenas for inquiry – ‘hopes and vision’, ‘obstacles and challenges to that vision’, ‘supports for that vision’, and ‘what needs to happen next’ (i.e.…”