Navigating fear and care: The lived experiences of community-based health actors in the Philippines during the COVID-19 pandemic

Dodd, Warren; Brubacher, Laura Jane; Kipp, Amy; Wyngaarden, Sara; Haldane, Victoria; Ferrolino, Hannah; Wilson, Kendall; Servano, Danilo; Lau, Lincoln Leehang; Wei, Xiaolin

doi:10.1016/j.socscimed.2022.115222

Cited by 9 publications

(7 citation statements)

References 39 publications

(46 reference statements)

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“…The emotional effects of the pandemic, and in particular the effects of quarantine or isolation, required additional support [ 33 ]. Many participants spoke of how other staff would pray for them and how staff online messaging groups (e.g., WhatsApp chat groups) became a key source of encouragement while in quarantine or isolation.…”

Section: Resultsmentioning

confidence: 99%

Extending health systems resilience into communities: a qualitative study with community-based actors providing health services during the COVID-19 pandemic in the Philippines

Haldane

Dodd

Kipp

et al. 2022

BMC Health Serv Res

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Background Amidst ongoing calls for increased health systems resilience, gaps remain in our understanding of how health systems can reach further into communities to ensure resilient service delivery. Indeed, public health emergencies caused by infectious hazards reveal both the value and vulnerability of the workforce delivering health services in communities. This study explores ways in which a non-governmental organization (NGO) in the Philippines protected their frontline workforce during the first year of the COVID-19 pandemic. Methods Guided by a qualitative descriptive approach, 34 in-depth interviews were conducted with community-based health actors employed by the NGO between June 2020 and February 2021. Data analysis was guided by an iterative deductive and inductive approach. Results We identified four key activities that enabled the NGO and their staff to provide health and social services in communities in a safe and consistent manner as part of the organization’s pandemic response. These include (1) ensuring adequate personal protective equipment (PPE) and hygiene supplies; (2) providing contextualized and role-specific infection prevention and control (IPC) training; (3) ensuring access to testing for all staff; and (4) providing support during quarantine or isolation. Conclusion Learning from the implementation of these activities offers a way forward toward health emergency preparedness and response that is crucially needed for NGOs to safely leverage their workforce during pandemics. Further, we describe how community-based health actors employed by NGOs can contribute to broader health systems resilience in the context of health emergency preparedness and response.

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Section: Resultsmentioning

confidence: 99%

Extending health systems resilience into communities: a qualitative study with community-based actors providing health services during the COVID-19 pandemic in the Philippines

Haldane

Dodd

Kipp

et al. 2022

BMC Health Serv Res

Self Cite

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“…We have termed this form of care as ‘caring through a predetermined process’ since partnership with an NGO meant that the care work followed a specific and delineated process. Given studies that examine ethics of care within a civil society organization are few ( Barnes, 2020 ; Collins, 2015 ; Dodd et al., 2022 ), our research provides a starting point for further examination and conceptualization of care work that follows stipulated process-oriented care tasks.…”

Section: Discussionmentioning

confidence: 99%

“…Previously, ethics of care has been explored in relation to NGOs and civil society organizations ( Collins, 2015 ; Dodd et al., 2022 ), food and livelihood security ( Giraud, 2021 ; Hanrahan, 2015 ), community voluntary work ( Tuyisenge et al., 2020 ), faith actors ( Barnes, 2020 ), the COVID-19 pandemic ( Gary and Berlinger, 2020 ), and social support in the Philippines ( Ofreneo et al., 2022 ). While interest in the theory is growing, there is a need to better understand how care is practiced by local religious leaders in crisis settings in the Philippines particularly and the Global South broadly, including instances that involve partnership with NGOs, and the nuances inherent to this care work.…”

Section: Introductionmentioning

confidence: 99%

Caring in crisis: The experiences of local religious leaders meeting community food needs in the Philippines during the COVID-19 pandemic

Speers

Lau

Neufeld

et al. 2023

Wellbeing, Space and Society

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“…These principles are applied in different sectors to improve the services offered [ 43 ]. Several recent studies underlined the importance of socialization in various industries and media to maintain functional relations during a crisis [ 44 , 45 , 46 , 47 ]. These were the basis for postulating the subsequent statements.…”

Section: Literature Reviewmentioning

confidence: 99%

Analysis of Sustainable Communication Patterns during the Telework Period in Western Romanian Corporations

Ţigan

Blaga

Isac

et al. 2022

IJERPH

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The research was conducted in a particular context, the recent pandemic. It is a comparative study of the methods and quality of communication in global companies between 2021 and 2022. The corporations involved in the research are important providers of flexible production, quality, and logistics solutions that cover customers’ real needs. They are active in the automotive industry and units involved in mass production in the electronics industry, household appliances, and cosmetics industries. In their case, it was noted that to achieve operational objectives such as developing employee skills, using advanced technologies, and exceeding customer expectations, it is important to use innovative methods and tools such as single platforms, which allow access to the most important information from a distance, anywhere, anytime. It is significant that, according to the research, the preferred method of communication by employees, regardless of the existing conditions, is face-to-face. Primarily, this method is chosen because it provides an open area of interpersonal interaction. The participants observe non-verbal attitudes or can perceive emotions and feelings. Their personality can be identified through unintentional contact to obtain constructive feedback through guidance and counseling. Moreover, it can be formed and develop productive, intentional connections. Stakeholders’ efficient and effective open dialogs are encouraged in this sense.

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Navigating fear and care: The lived experiences of community-based health actors in the Philippines during the COVID-19 pandemic

Cited by 9 publications

References 39 publications

Extending health systems resilience into communities: a qualitative study with community-based actors providing health services during the COVID-19 pandemic in the Philippines

Extending health systems resilience into communities: a qualitative study with community-based actors providing health services during the COVID-19 pandemic in the Philippines

Caring in crisis: The experiences of local religious leaders meeting community food needs in the Philippines during the COVID-19 pandemic

Analysis of Sustainable Communication Patterns during the Telework Period in Western Romanian Corporations

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