Navigating Landscapes for Digital Innovation: A Nordic Government Agency Case

Lindquist, Mikael; Norström, Livia; Lindman, Juho

doi:10.24251/hicss.2023.247

Cited by 2 publications

References 34 publications

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Mainstream Technologies in Facilities for People With Intellectual Disabilities: Multiple-Methods Study Using the Nonadoption, Abandonment, Scale-Up, Spread, and Sustainability Framework

Menschik,

Kunze,

Renner

et al. 2024

JMIR Rehabil Assist Technol

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Background People with intellectual disabilities in residential or outpatient facilities for people with disabilities run the risk of being digitally excluded by not having opportunities for taking advantage of digitalization possibilities. Objective We aimed to investigate how disability caregivers and managers describe barriers and facilitating factors to implement and adopt mainstream technology for people with intellectual disabilities in residential or outpatient facilities and how the competencies and capabilities of the caregivers are assessed in the process. Methods For this reason, we conducted a multiple-methods study applying the nonadoption, abandonment, scale-up, spread, and sustainability framework. Results As a result, we identified barriers and facilitators across the nonadoption, abandonment, scale-up, spread, and sustainability framework domains: (1) condition—people with intellectual disabilities are a diverse group, where the individual condition of the person and, for example, their communication skills were seen as a prerequisite for implementing mainstream technologies; (2) technology—the extent to which mainstream technology fits the individual needs and demands contributed to the implementation process; (3) value proposition—communication was seen as a life area where mainstream technology can add value; (4) adopters—the caregivers needed competencies and capabilities to accompany their care recipients’ technology use; (5) organization—missing legal regulations and lack of personnel resources were described as barriers; (6) wider context—funding opportunities were seen as unclear in disability services as mainstream technologies could not be financed as participation benefits; (7) embedding and adaptation over time—the COVID-19 pandemic forced facilities to become digitalized to some extent. Conclusions The disability services investigated were still in need of standardized procedures to promote the digital participation of their residents.

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Mainstream Technologies in Facilities for People With Intellectual Disabilities: Multiple-Methods Study Using the Nonadoption, Abandonment, Scale-Up, Spread, and Sustainability Framework

Menschik,

Kunze,

Renner

et al. 2024

JMIR Rehabil Assist Technol

View full text Add to dashboard Cite

show abstract

Mainstream Technologies in Facilities for People With Intellectual Disabilities: Multiple-Methods Study Using the Nonadoption, Abandonment, Scale-Up, Spread, and Sustainability Framework (Preprint)

Menschik,

Kunze,

Renner

et al. 2024

Preprint

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BACKGROUND People with intellectual disabilities in residential or outpatient facilities for people with disabilities run the risk of being digitally excluded by not having opportunities for taking advantage of the digitalizations’ possibilities. OBJECTIVE We therefore aim to investigate how disability caregivers and managers describe barriers and facilitating factors to implement and adopt mainstream technology for people with intellectual disabilities in residential or outpatient facilities and how competencies and capabilities of the caregivers are assessed in the procedure. METHODS For this reason, we conducted a mixed-methods-study applying the nonadoption, abandonment, scale-up, spread, and sustainability (NASSS) framework. RESULTS As a result, we identified barriers and facilitators across NASSS domains. 1. Condition: People with intellectual disabilities are a diverse group of people, where the individual condition of the person and e.g. their communication skills were seen as a perquisite for implementing mainstream technologies. 2. Technology: The extent to what mainstream technology fits the individual needs and demands contributed to the implementation process. 3. Value proposition: Communication was seen as a life area where mainstream technology can add value. Adopters: The caregivers needed competencies and capabilities to accompany their caretakers’ technology use. Organization: Missing legal regulations and lack of personnel resources were described as barriers. Wider context: Funding opportunities were seen as unclear in disability services, as mainstream technologies could not be financed as participation benefits. 7. Embedding and adaptation over time: The COVID-19 pandemic has forced facilities to digitalize to some extent. CONCLUSIONS The disability services investigated were still in need of standardized procedures to promote digital participation of their residents.

show abstract

Navigating Landscapes for Digital Innovation: A Nordic Government Agency Case

Cited by 2 publications

References 34 publications

Mainstream Technologies in Facilities for People With Intellectual Disabilities: Multiple-Methods Study Using the Nonadoption, Abandonment, Scale-Up, Spread, and Sustainability Framework

Mainstream Technologies in Facilities for People With Intellectual Disabilities: Multiple-Methods Study Using the Nonadoption, Abandonment, Scale-Up, Spread, and Sustainability Framework

Mainstream Technologies in Facilities for People With Intellectual Disabilities: Multiple-Methods Study Using the Nonadoption, Abandonment, Scale-Up, Spread, and Sustainability Framework (Preprint)

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