“…They focused on various practical issues associated with licensing electronic resources. Some authors shared and discussed their experiences with the painstaking license negotiation process (Allen, 1997;Buchanan, 1997;Davis, 1999;Duranceau, 1997). They identified the most controversial or problematic contract terms for licensing librarians, including definitions of uses and users, long-term access, licensor's obligation to perform, duration of contract, warranties and liability, remedies, governing law and dispute resolution, security and usage monitoring, costs, service and support, and confidentiality (Davis, 1997;Davis & Reilly, 1998;Kara, Caputo, & Davis, 1995;Okerson, 1996aOkerson, , 1996bOkerson, , 1997.…”