Navigating the era of disruption: How emotions can prompt job crafting behaviors

Barclay, Laurie J.; Kiefer, Tina; Mansouri, Mouna El

doi:10.1002/hrm.22095

Cited by 19 publications

(13 citation statements)

References 61 publications

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“…Our work provides evidence of a key reason why individuals engage in job crafting: to maintain or restore a sense of balance between focus and collaboration, which offers an explanation for why individuals proactively engage in job crafting including under conditions that do not require them to do so (Barclay et al, 2022). The job crafting literature has depicted job demands and a need for resources as primary reasons why individuals make changes to their jobs (Tims & Bakker, 2010).…”

Section: Theoretical Contributionsmentioning

confidence: 75%

Job crafting to ensure a balance between focus and connection

2023

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Recent work environment developments coupled with the pandemic have provided employees with increased opportunities to shape their workspaces. In semi‐structured interviews conducted with 40 employees working on large‐scale construction projects in two different work environments (open office and virtual work settings), we examined how and why job crafting was undertaken. Our analysis of the interview data revealed that, across both types of work environments, environmental disruptions that resulted in a perceived imbalance between focus and connection with colleagues were responded to with job crafting efforts. These job crafting efforts took the form of building bridges (to connect or coordinate with others more closely) and constructing barriers (to make it easier to focus). Individuals built bridges through the use of space or physical location, signaling, and coordination, whereas they constructed barriers via physical barriers, scheduling/prioritization, and mindfulness of others. This work contributes to job crafting research by expanding our understanding beyond work–life considerations of how and why individuals make adjustments within two relatively new types of work environments. Additionally, this research offers the contributions of increasing our understanding of interrelationships among types of job crafting and expanding our knowledge about how to make open office and virtual work arrangements more effective.

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Section: Theoretical Contributionsmentioning

confidence: 75%

Job crafting to ensure a balance between focus and connection

2023

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“…Therefore, managers should take a proactive role by engaging with employees to understand their learning needs. Concomitantly, senior management should support the creation of a culture of learning, which in the long-term, supports the organisation's growth, and acts as a tool for attracting and engaging talent (Barclay et al. , 2021).…”

Section: Managerial Implicationsmentioning

confidence: 99%

The borders are re-opening! Has virtual reality been a friend or a foe to the tourism industry so far?

Tan

Hii

Zhu

et al. 2022

APJML

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PurposeLeveraging the technology acceptance model (TAM) and the stimulus–organism–response (S–O–R) theory, this paper aims to investigate how the utilitarian and hedonic factors in virtual reality (VR) technologies affect consumers' intention to travel in the endemic phase of COVID-19. At the same time, the study incorporated emotional engagement and two forms of trust as possible organisms for this model.Design/methodology/approachThrough snowball sampling, data collected from 263 respondents were analysed using the partial least square structural equation modelling (PLS-SEM).FindingsThe findings revealed that among the different forms of hedonic and utilitarian factors, all but perceived entertainment has a significant positive relationship to emotional engagement. Additionally, emotional engagement positively influences trust in the product and seller. However, the results show that only trust in the seller has a significant relationship with travelling intention. Predictive analysis shows that the model displays a strong predictive power.Originality/valueThis study differentiates from the existing literature by investigating the effect of VR technologies on the two different forms of trust and emotional engagement on travelling intention. This study extends earlier studies by supplementing the explanatory perspective with a predictive focus, which is particularly important in making sound recommendations on managerial decision-making.

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Section: Introductionmentioning

confidence: 99%

“…The lockdowns and social distancing restrictions, initially expected to be short-term, created a period underpinned by volatility and enforced confinement. The emerging literature on COVID-19 confirms that the environmental duress due to the pandemic produced adverse emotions in employees as they tried to make sense of a world where familiar structures had swiftly disintegrated (Barclay et al, 2022). Knowledge workers faced two formidable challenges that threatened their work identities: the complete dissolution of borders between personal and work domains and the depletion of crucial relational assets.…”

Section: Introductionmentioning

confidence: 99%

“Who am I? What am I doing?” The impact of the COVID-19 pandemic on work identities

Pillai

2023

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PurposeAs every day work is central to people's lives and events serve as significant contextual factors, examining what impact the coronavirus disease 2019 (COVID-19) pandemic restrictions had on knowledge workers warrants further investigation. The author's research question investigated how employees in the London Insurance Market had made sense of their work identities during a period of mandated remote work and isolation from co-workers, leaders and others, amidst a turbulent environment. To address this enquiry, this research drew on Goffman's institutional, dramaturgical and stigma theories.Design/methodology/approachData used in this research are from an ongoing PhD study of how individuals conceive, construct and conduct their careers in this field. As individuals and their social worlds are interwoven, a qualitative methodological approach was employed in this research.FindingsParticipants were thrusted into a position where they had no prior knowledge what identity they should adopt in a situation which had totalising characteristics. The loss of clear boundaries between work and home setting caused a deterioration of participants' work identities whilst physical separation from their institutions and co-workers posed a risk of disconnecting their past work identities from the present. Moreover, participants' experiences of deterioration and disconnection were intertwined with their demographic and occupational identities.Originality/valueThis study aligns with existing research on identity work, emphasising the crucial role of social interaction in the formation of work identities. However, it also highlights that the establishment and sustenance of work identities is also reliant on individuals having separate frontstage and backstage settings to understand and interpret their conduct and those of their significant others.

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Navigating the era of disruption: How emotions can prompt job crafting behaviors

Cited by 19 publications

References 61 publications

Job crafting to ensure a balance between focus and connection

Job crafting to ensure a balance between focus and connection

The borders are re-opening! Has virtual reality been a friend or a foe to the tourism industry so far?

“Who am I? What am I doing?” The impact of the COVID-19 pandemic on work identities

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