Navigating the storm: the SME way of tackling the pandemic crisis

Sharma, Gagan Deep; Kraus, Sascha; Talan, Amogh; Srivastava, Mrinalini; Theodoraki, Christina

doi:10.1007/s11187-023-00810-1

Cited by 12 publications

(5 citation statements)

References 95 publications

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“…Finally, our findings corroborate past research (e.g., Breier et al, 2021) that pinpointed the impact of financial incentives and restrictions on small fitness businesses due to their heightened sensitivity. Small businesses, regardless of their industry, are known to be particularly sensitive to rapidly changing environments, especially in the aftermath of unprecedented events like the COVID-19 pandemic (G. D. Sharma et al, 2023). In fact, such heightened sensitivity may be seen across various sectors, including manufacturing, retail, entertainment services, and hospitality.…”

Section: Discussionmentioning

confidence: 99%

“…Operational challenges during the COVID-19 pandemic further underscore the vulnerabilities of different small businesses. Factors like labor shortages, exacerbated by travel bans and quarantine protocols, have resulted in a dearth of specialized labor, impeding SMEs' capacity to meet consumer demands (Sahoo & Ashwani, 2020;G. D. Sharma et al, 2023).…”

Section: Discussionmentioning

confidence: 99%

“…Adopting Transitional Business Models in Small Fitness Businesses in Response to Business Disruptions The literature also demonstrates that the essence of resilience is not merely about responding reactively to individual shocks (see, e.g., Menter et al, 2023;G. D. Sharma et al, 2023;Vakilzadeh & Haase, 2021).…”

Section: Discussionmentioning

confidence: 99%

“…Instead, it is about fostering a culture of continuous adaptation to evolving businesses ecosystems. While this perspective emphasizes the important role of resilience as an indispensable tool for small businesses to navigate through similar crises (G. D. Sharma et al, 2023), the transitional BM offers a platform for small businesses in a range of industries while applying adjustments continuously.…”

Section: Discussionmentioning

confidence: 99%

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Adopting Transitional Business Models in Small Fitness Businesses in Response to Business Disruptions

Budler,

Božič

2024

Journal of Small Business Strategy

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The COVID-19 pandemic disrupted economies and societies around the world and forced many industries to rethink their operations. While the ambiguity in global economies and adapted modes of operation have considerably affected small businesses in the fitness industry, few insights have been provided into the adjustments that enabled these businesses to remain operational. This study hence adopts a qualitative approach to explore the adjustments made by small fitness businesses based on transitional business models during the COVID-19 pandemic. We conducted semi-structured interviews with key informants from small fitness businesses that had encountered restrictions and limitations due to the pandemic. The findings indicate that small fitness businesses chose a trial-and-error approach while developing their business model that allowed transitional adjustments in their value propositions as they developed resilience during the disruptions. Nevertheless, existing customers’ perceptions of service quality and loyalty served as an important buffer for ensuring customer retention.

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Section: Discussionmentioning

confidence: 99%

Section: Discussionmentioning

confidence: 99%

Section: Discussionmentioning

confidence: 99%

Section: Discussionmentioning

confidence: 99%

See 2 more Smart Citations

Adopting Transitional Business Models in Small Fitness Businesses in Response to Business Disruptions

Budler,

Božič

2024

Journal of Small Business Strategy

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“…The pandemic-induced economic downturn led to increased unemployment, creating financial hardships that extend beyond individuals to affect families and communities [30]. Navigating these challenges requires building resilience and fostering inclusion to mitigate the long-term consequences on communities [31]. The resulting economic crisis, marked by recessions and social upheavals, intensifies class conflicts and underscores the need for comprehensive strategies to address the multifaceted impact on society.…”

Section: Covid-19 and Disruptionsmentioning

confidence: 99%

Digital-Era Resilience: Navigating Logistics and Supply Chain Operations after COVID-19

Kashem,

Shamsuddoha,

Nasir

2024

Businesses

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The COVID-19 pandemic has highlighted the need for a paradigm shift in supply chain and logistics operations to respond to myriad disruptions. However, this paradigm shift has changed the supply chain to be more resilient, agile, flexible, and adaptable to upcoming disruptions. Hence, a comprehensive guide to understanding, implementing, and harnessing the power of digitization in the face of disruption, leading to a more resilient and adaptive global community, is greatly appreciated. Thus, this study aims to identify the strategies used in the complex and dynamic nature of the contemporary supply chain landscape for these disruptions. Among several strategies adopted and proposed, this systematic review examines overall efficiency and operational resilience, particularly supplier diversification, investment in digital supply chain technology, and adopting flexible manufacturing models. Following a rigorous four-step identification, screening, qualification, and inclusion process, this review focuses on real-time visibility, robust risk management, and data-driven decision making to determine whether future disruptions under digitization are conducive. Therefore, this systematic review, along with these enhanced resilience strategies, will provide a comprehensive resource for practitioners, policymakers, and researchers seeking to navigate and improve logistics and supply chain operations in the face of future disruptions.

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Balanced scorecard: trends, developments, and future directions

Kumar,

Lim,

Sureka

et al. 2023

Rev Manag Sci

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Balanced scorecard (BSC) is widely studied and practiced. As research on the BSC has matured since its introduction in 1992, it is timely to assess its progress and outline future directions. This study synthesizes extant research and presents avenues to advance the BSC. To accomplish these objectives, we undertake a review employing a bibliometric and systematic methodology on a corpus of 1294 BSC-related studies. The review reveals that the more than 30-year history of BSC research has followed a bell-curve trajectory, with publications appearing in high-quality, multidisciplinary journals and contributions from numerous author groups worldwide. Moreover, the review highlights the evolution of major themes and topics on the BSC, encompassing customer orientation, financial management, integrated reporting, strategic performance management, sustainable development, and systems thinking. Sustainability BSC has also gained prominence due to sustainability firmly establishing itself as a global agenda and grand challenge. Taken collectively, this review serves as a one-stop resource for gaining a state-of-the-art understanding of the trends, developments, and future directions of the BSC.

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Navigating the storm: the SME way of tackling the pandemic crisis

Cited by 12 publications

References 95 publications

Adopting Transitional Business Models in Small Fitness Businesses in Response to Business Disruptions

Adopting Transitional Business Models in Small Fitness Businesses in Response to Business Disruptions

Digital-Era Resilience: Navigating Logistics and Supply Chain Operations after COVID-19

Balanced scorecard: trends, developments, and future directions

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