Needs and Artificial Intelligence

Abstract

Throughout their history, homo sapiens have used technologies to better satisfy their needs. The relation between needs and technology is so fundamental that the US National Research Council defined the distinguishing characteristic of technology as its goal "to make modifications in the world to meet human needs" [1]. Artificial intelligence (AI) is one of the most promising emerging technologies of our time. Similar to other technologies, AI is expected "to meet [human] needs". In this article, we reflect on the relationship between needs and AI, and call for the realisation of needs-aware AI systems. We argue that re-thinking needs for, through, and by AI can be a very useful means towards the development of realistic approaches for Sustainable, Human-centric, Accountable, Lawful, and Ethical (HALE) AI systems. We discuss some of the most critical gaps, barriers, enablers, and drivers of co-creating future AIbased socio-technical systems in which [human] needs are well considered and met. Finally, we provide an overview of potential threats and HALE considerations that should be carefully taken into account, and call for joint, immediate, and interdisciplinary efforts and collaborations.