Network capability, relational capability and Indonesian manufacturing SME performance: an empirical analysis of the mediating role of product innovation

Farida, Naili; Nuryakin, Nuryakin

doi:10.2478/emj-2021-0003

Cited by 14 publications

(15 citation statements)

References 84 publications

(86 reference statements)

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“…These enterprises find unfamiliar collaborators and use new knowledge through different ways, such as encouragement, coordination, harmony, interaction, and free expression. Emotional capability is particularly critical in controlling risks in the whole dynamic process of cross-boundary innovation.Network capability measures the capability of an enterprise to search, obtain, and utilize external cross-boundary resources(Farida & Nuryakin, 2021). Enterprises have a strong network capability that allows them to accurately design and establish external crossboundary networks and open up channels for internal and external resources that can help them efficiently obtain and use external resources to implement cross-boundary innovation in a changing market environment.…”

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confidence: 99%

An exploratory study on risk identification of cross‐boundary innovation of manufacturing enterprises based on grounded theory

Khan

Madzikanda

2022

Creat Innov Manage

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This study attempts to identify and evaluate the key elements associated with triggering and facilitating the cross‐boundary innovation of manufacturing enterprises. For this purpose, we used discourse analysis to construct a research framework of cross‐boundary innovation risks based on the in‐depth interview and semi‐structured questionnaire responses of the senior executives of 15 manufacturing enterprises in the central provinces of China. Results identify five main categories of cross‐boundary innovation risks, namely, cross‐boundary characteristics, cross‐boundary innovation process, subject intention, subject capability, and subject relationships. These categories are further refined into subcategories to theorize their interconnections, which guide the researchers in formulating strategies for reducing risks from cross‐boundary innovation. This study also proposes some strategies for controlling cross‐boundary innovation risks based on the case study findings and proposes an interesting viewpoint that adds to its theoretical and managerial implications. Specifically, this study identifies risk identification as the foundation of risk control and management for cross‐boundary innovation. The outcomes of this research not only introduce opportunities for future researchers to examine our propositions based on grounded theory but may also help practitioners in identifying the critical elements of cross‐boundary innovation.

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confidence: 99%

An exploratory study on risk identification of cross‐boundary innovation of manufacturing enterprises based on grounded theory

Khan

Madzikanda

2022

Creat Innov Manage

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“…This process involves an engineering team consisting of mechanical engineering experts, electrical engineering experts and IKRT members who provide input in designing the machine according to the partner's needs. The stages of the design and manufacturing process include needs analysis, design concept development, detailed design machine components, prototyping, SOP testing, IKRT manufacturer training, and ongoing monitoring and assessment, (Farida, 2021).…”

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confidence: 99%

Increasing the Productivity of SMEs based on partnerships: How to Achieving Competitive Advantage

Purwanto,

Wuryandari

2024

JOCS

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Efforts to develop Small and Medium Enterprises (SMEs) promoted by Dian Nusantara University (UNDIRA) in Situgadung Village, Tangerang through a partnership with IKRT Family Care Plus is here as a solution to answer the challenges faced by SMEs, especially in the fields of management and technology with products which are certified. This Community Service Program provides technological support through better production tools to increase productivity, financial management training, and online marketing to strengthen human resource competence. UNDIRA's involvement in financial management training, and manufacturing production machines with process automation technology is expected to increase the productivity of IKRT Family Care Plus, create employment opportunities, improve the quality of environmentally friendly products, and increase sales. This program can also become a partnership model for other educational institutions, to strengthen the competitiveness of MSMEs and stimulate the people's economy.

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“…Hormiga, Batista-Canino, and Sánchez-Medina (2011) explored the effect of customers and suppliers, the informal network, and the company's reputation on the success of the company's performance. Businesses can use networking and build relationships to enhance performance (Farida & Nuryakin, 2021). The relational capital and its customer and supplier relation dimensions significantly correlate with the success of the company's performance.…”

Section: Effect Of Customer Orientation On Marketing Performancementioning

confidence: 99%

Why does environmental uncertainty have a moderating effect on marketing performance? A comparative analysis of Indonesian and Thai service industries

Nuryakin

Fatmawati

Siriyota

2022

Engineering Management in Production and Services

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This study examined CRM’s effect on marketing performance and customer focus strategies. It also investigates the moderating role of environmental uncertainty in the relationship between CRM and customer focus on marketing performance. A quantitative research approach was used with a sample of the service industry in two countries, Indonesia and Thailand. The analysis unit was the manager responsible for customer relations. The number of examined surveys amounted to 406, with a distribution of 200 respondents from Thailand and 206 — from Indonesia. The purposive sampling approach was used. The study results indicated that CRM had a positive effect on marketing performance and customer focus. The latter positively affected marketing performance. The study also found that environmental uncertainty strengthened the relationship between CRM and the customer focus on marketing.

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Network capability, relational capability and Indonesian manufacturing SME performance: an empirical analysis of the mediating role of product innovation

Cited by 14 publications

References 84 publications

An exploratory study on risk identification of cross‐boundary innovation of manufacturing enterprises based on grounded theory

An exploratory study on risk identification of cross‐boundary innovation of manufacturing enterprises based on grounded theory

Increasing the Productivity of SMEs based on partnerships: How to Achieving Competitive Advantage

Why does environmental uncertainty have a moderating effect on marketing performance? A comparative analysis of Indonesian and Thai service industries

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