In Southeast Asian cities, it is common for logistic companies to operate a heterogeneous fleet of delivery vehicles with motorcycles being the preferred vehicle to handle the final phase of delivery. In such scenarios, heterogeneous fleet vehicle routing problem (HFVRP) is generally applied to plan an optimal delivery. However, in many downtown cores of large and rapidly developing Southeast Asian cities, HFVRP is neither viable nor reliable because of road usage restrictions. The purpose of this article is to develop and test a different approach that accurately takes these restrictions into account and provides viable and more sustainable results. Restrictions in this paper refer to situations of urban areas in Vietnam where (i) certain vehicle types are prohibited in specified areas or where narrow alleyways limit the utilization of vehicles that exceed the road capacity and (ii) certain roads are exclusive to certain vehicle types. In networks, limited access and exclusive lanes are represented as links, or arcs, exclusive to one or another. Taking these limitations into consideration, we have developed a unique model, which we have termed Vehicle Routing Problem with Exclusive Links (VRP-EL). The model was validated and tested for its performance on scenarios with varying ratios of exclusive links. Scenarios up to 500 customers were tested on a meta-heuristic algorithm, simulated annealing. VRP-EL produces realistic outcomes. Limiting certain links to be selected according to vehicle types increases overall travel distance. However, this increase outweighs the cost of re-planning and rerouting had they not been constrained initially. The reduction in traveling distance leads to fossil fuel reduction for the overall system. The estimation of reduced carbon emissions through applying the proposed model is presented. Considering the severe traffic congestion and carbon emissions caused by motorcycles in Vietnam, the proposed model leads to a sustainable road environment.