New perspectives on understanding cultural diversity in nurse–patient communication

Crawford, Tonia; Candlin, Sally; Roger, Peter

doi:10.1016/j.colegn.2015.09.001

Cited by 56 publications

(40 citation statements)

References 16 publications

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“…Since the health care provider in the proposed scenario would come from the same country, or more specifically, the refugee population, language ceases to be an issue, whilst a shared culture expedites the relationship with the patient, therefore avoiding social mistakes. 5 refugee physicians compared to canadian physicians…”

Section: A Crisis At Home and Abroadmentioning

confidence: 99%

Resettling refugee physicians into their profession of choice

Orzylowski¹

2020

UWOMJ

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The incoming population of refugees is putting more strain on an already taxed medical system here in Canada. To boot, this new population is at greater risk of a wider range of illness and profound trauma rarely encountered at such a scale by Canadian general practitioners—the primary point of contact for refugees entering the Canadian health care system. Additionally, countless refugees become underemployed after settling into their new country—this includes many medical professionals. By recruiting these medically trained refugees into general practice, they can be assigned specifically to their population cohort, bridging the gaps of location-specific illness, trauma, language, and culture, all of which will enhance the patient-physician relationship and subsequent care. However, it is imperative to make sure these international physicians are competent and mentally fit to work after their potential ordeals. A balance might be struck between easing licentiate exam requirements, subsidizing their training in their vulnerable transition period, or similar modifications at the variable provincial levels of regulatory medicine.

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Section: A Crisis At Home and Abroadmentioning

confidence: 99%

Resettling refugee physicians into their profession of choice

Orzylowski¹

2020

UWOMJ

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“…Comprehensive understandings are needed in sociocultural dimensions so that nurses can ascend their cultural issues and knowledge. Sociocultural differences become an essential aspect of the interaction process and communication, due to language difference inveigled by the cultural background to avoid miscommunication (1,13,14).…”

Section: Socio-culturalmentioning

confidence: 99%

“…Cultural background is one of the factors that influence effective communication. Language difference tends to create miscommunications if nurses do not have a comprehensive understanding of one culture (1,13). Sensitivity towards sociocultural will increase information acceptance process, which minimalizes miscommunication in nursing services.…”

Section: Organizations Culturementioning

confidence: 99%

Factors Predisposing Implementation of Effective Nurse Communication: a Systematic Review

Hariyati

Sari²,

Afriani³

2019

IJNHS

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Background: Communication skills are essential for nurses in providing health services. Efficacious communication will impact in the quality of care and patient safety. This manuscript is to identify factors predisposing implementation of effective nurse communication. Method: This study that data was retrieved uses systematic review design. Data was retrieved from database ProQuest, SCOPUS, EBSCO, Science-Direct, JSTOR, and Wiley-Online in the period of 2011 – 2017. The study was done for journal, article and literature review by applying the keywords nurse communication, health’s communication, effective communication of nurse. Results: A total of 12518 studies was found from six databases. From, the number of these direct search, systematic review identifies conformity based on the title, so that it obtained 31 studies with a title that suitable for a selected discussion. The total of selected papers were 16 studies and identified Efficacious communication. Analysis result from the paper research was there were 16 papers that complement the criteria determined. Six factors are identified to have effect in an implementation of effective nurse communication: (1) intelligence and self-efficacy, (2) Communication Skills, (3) Work Experience, (4) Perceptions, (5) Socio-cultural, and (6) Organization culture. Conclusion: Effective communication will be executed best of it has become the work culture. Nurses Leaders has an imperative role as role models in doing effective communication. Effective communication will imply to the increase of nurses service quality

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“…Negative perceptions of individuals based on their accent may actually cause listeners to resist attempting to understand the speaker (Lindemann, 2002). Therefore, accent may hinder actual comprehensibility (Crawford, Candlin, & Roger, 2015;Wagner, Brush, Castle, Eaton, & Capezuti, 2015), while cultural identity associated with an accent can cause negative communicative behaviour by others. This illustrates that when language discordance creates problems with task focus, it can negatively affect rapport-building.…”

Section: Language Discordance and Patient-centred Communicationmentioning

confidence: 99%

“…Linguistic competence problems in language-discordant nursing communication Accent, stress patterns, intonation, rhythm, tone of voiceCrawford et al (2012),Crawford and Candlin (2013),Crawford et al (2015),Wagner et al (2015) …”

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confidence: 99%

Communication accommodation theory analysis of nurse–patient interaction: Implications for course design

Pretorius

2017

Int J App Linguistics

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Language discordance can limit nursing professionals' (NP) ability to use patient‐centred communication (PCC). Adequate research should underpin the design of applied linguistic solutions to this problem. Thus, this article reports on some of the potential language and communication learning needs of NPs in language discordant contexts. Communication Accommodation Theory is used to analyse observation and interview data with the aim of investigating the factors that influence patients' evaluative responses to NPs' limited linguistic competence. The results indicate that, depending on context, attributed motives and willingness to accommodate can influence patient evaluative reactions more than cultural stereotypes or comprehension problems. Thus, NPs need to develop not only their linguistic and accommodative resources to decrease comprehension problems, but also the ability to attend to affect.

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New perspectives on understanding cultural diversity in nurse–patient communication

Cited by 56 publications

References 16 publications

Resettling refugee physicians into their profession of choice

Resettling refugee physicians into their profession of choice

Factors Predisposing Implementation of Effective Nurse Communication: a Systematic Review

Communication accommodation theory analysis of nurse–patient interaction: Implications for course design

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