“…Similarly, a point have been noted in few research papers regarding the issue of authentic caring (Idris & Muhammad, 2013), adequate training (Clark, 2001;Hassan, 2010;Hassan et al, 2012;Yusoff et al, 2012), appropriate guidelines (Adnan et al, 2009;Bakar, 2007;Mohammad et al, 2015;Othman et al, 2011;Raquib, 2011), understanding the customer needs (Adnan et al, 2013;Halim et.al., 2012;Wahab and Rahman, 2011;Zakaria, 2014), as these factors may assist the incharge persons to take pragmatic decision and ensure better service control (Adnan et al, 2013;Lubis et al, 2011;Nadzri et al, 2012;Wahab and Rahman, 2011). So the question can be raised that are these issues raised above accurately signify the impeding factors in the Kedah Zakah distributive system, keeping in view that the Kedah Zakah functions under a stricter dominion, and also a point to ponder whether such non-autonomous organisations will benefit from aforesaid studies and explorations.…”