Non-response, Social Exclusion, and False Acceptance: Gatekeeping Tactics and Usability Work in Free-Libre Open Source Software Development

Rajanen, Mikko; Iivari, Netta; Lanamäki, Arto

doi:10.1007/978-3-319-22698-9_2

Cited by 2 publications

(9 citation statements)

References 39 publications

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“…The aforementioned study intends to raise the participation of usability specialists in the projects of OSS. In [30] study, the challenges in involving usability experts into OSS projects are explained using boundary management as the theoretical framework. Usability plays a role in OSS, but the involvement of usability experts in such a project presents limitations.…”

Section: A Studies Conducted On Improve Oss Usabilitymentioning

confidence: 99%

“…The improvement in usability aspects of OSS projects must be tested and measured [2], [30]. The increase in the number of novices users of OSS projects [37], [39], [40] highlights the need for a usability evaluation methodology [2].…”

Section: ) Motivation Related To Developing Qualitative and Acceptabmentioning

confidence: 99%

“…HCI studies have shown the challenges of usability experts when trying to join OSS projects [30]. Thus, usability or UX in OSS development is rarely explored [31].…”

Section: ) Concern On User Centre Design (Ucd)mentioning

confidence: 99%

“…Common OSS projects lack usability experts involvement, encouraging the developers to trust the usability experts will give value to the work, usability experts and designers could effectively participate in the project [9], [10], [30].…”

Section: ) Motivation Related To Introducing Ucd and Usability Expermentioning

confidence: 99%

“…Moreover, various methods for incorporating usability in OSS development have not evaluated yet, that motivated Mikko Rajanen et al to explore the benefits of usability experts involved in the project of OSS through a participative approach [5]. Additionally, the restrictions that exist for usability experts' involvements in OSS projects were motivated Rajanen et al to attempts to explain the involvements challenges with focusing on boundary management as the theoretical framework [30].…”

Section: ) Motivation Related To Introducing Ucd and Usability Expermentioning

confidence: 99%

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Mapping and Analysis of Open Source Software (OSS) Usability for Sustainable OSS Product

et al. 2019

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The increase in the number of open source software (OSS) users have drawn attention to improving usability. Usability is a clear concept that encompassing both task and user characteristics as well as functionality. Usability is an essential factor that affects user acceptance and OSS sustainability, which is considered as the key to the success of the OSS. To some extent, usability is one concern of the larger issue of system acceptability and sustainability. Therefore, usability is an important factor that needs to be considered since the software that is not usable is not going to be sustainable. The objective of this paper is to review researchers' efforts to improve, investigate, and evaluate the usability factor that may affect the OSS acceptability and sustainability and map the research scenery from the articles into a comprehensible structured taxonomy, which would help the researchers to identify different research gaps of this field. A survey of the usability in OSS conducted and 6033 studies identified by a search in four scholarly databases using a query that includes the keywords (usability or learnability or efficiency or satisfaction) and (open source software or OSS). A total of 46 studies are selected. By manually searching in ACM, Springer, and Google Scholar five other studies identified, and thus a total of 51 studies were the final set that includes in this paper. Based on research topics, a taxonomy created and divided into four principal categories which improve OSS usability, analyze OSS usability, evaluate OSS usability, and select and adopt OSS. A comprehensive overview and synthesis of these categories are presented as well. This paper contributes to identifying the possible opportunities and gaps for enabling the participation of interested researchers in this research area. And give possibilities for extending the use of usability research and practices to create more sustainable software. Also, helps in selecting suitable OSS among the alternatives.

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Section: A Studies Conducted On Improve Oss Usabilitymentioning

confidence: 99%

Section: ) Motivation Related To Developing Qualitative and Acceptabmentioning

confidence: 99%

“…HCI studies have shown the challenges of usability experts when trying to join OSS projects [30]. Thus, usability or UX in OSS development is rarely explored [31].…”

Section: ) Concern On User Centre Design (Ucd)mentioning

confidence: 99%

Section: ) Motivation Related To Introducing Ucd and Usability Expermentioning

confidence: 99%

Section: ) Motivation Related To Introducing Ucd and Usability Expermentioning

confidence: 99%

See 3 more Smart Citations

Mapping and Analysis of Open Source Software (OSS) Usability for Sustainable OSS Product

et al. 2019

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Open Source Usability and User Experience

Rajanen

2023

Computer

Self Cite

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Non-response, Social Exclusion, and False Acceptance: Gatekeeping Tactics and Usability Work in Free-Libre Open Source Software Development

Cited by 2 publications

References 39 publications

Mapping and Analysis of Open Source Software (OSS) Usability for Sustainable OSS Product

Mapping and Analysis of Open Source Software (OSS) Usability for Sustainable OSS Product

Open Source Usability and User Experience

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