Nonresponse to Mailed Surveys

Rogelberg, Steven G.; Luong, Alexandra

doi:10.1111/1467-8721.ep13175675

Cited by 181 publications

(163 citation statements)

References 17 publications

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“…According to Rogelberg and Luong (1998), response rates for mailed questionnaires have dropped to 50% or less and they will continue to decline over the years. On the other hand, Payne and Payne (2004:222) pointed out that the typical response rate for self-completion surveys was 33%.…”

Section: Methods and Proceduresmentioning

confidence: 99%

Protecting documents against disasters and theft : the challenge before the public libraries in KwaZulu-Natal, South Africa

Ngulube

Magazi

2013

South African Journal of Libraries and Information Science

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Background and contextLibraries are vulnerable to a variety of disasters and security risks. Security and disaster management are keys to the protection of library materials from theft and disasters. Many disasters are difficult to predict or avoid except through taking preventive measures. In that regard, the best defence is a plan for effective response (Ngulube 2003b). Disaster planning is the major component of any disaster preparedness strategy because it prepares institutions to respond quickly to emergencies. Put differently, disaster planning provides details of preventative and preparatory measures that may reduce the impact of disasters and help an organization to continue carrying out its normal business activities with few disruptions.Although disaster preparedness in one of the key elements of a preservation strategy (Matthews and Feather 2003:xv; Morrow 2000:11), it is often overlooked by librarians (Buchanan 2000:159). In addition to large-scale emergencies, librarians should also be aware of the danger to their collections from theft and vandalism. Adequate protection from theft and vandalism is fundamental to safeguarding the valuable materials in libraries (Ngulube 2003b:63).While a number of studies on disaster management and security control have been conducted in the developed world, there is scant evidence of such research in sub Saharan Africa (SSA) in general and South Africa in particular. Morgan and Smith(1997) made a similar observation about ten years ago, and the situation has not really changed. The study by Alegbeleye (1993) does not fill that lacuna because it does not have an African perspective as claimed by its title. In fact, it is geographically limited to Nigeria and Kenya. However, available literature seems to suggest that SSA is gradually becoming concerned with matters related to disaster management and security control ( As was the case in Europe a few years back (see Wellheiser and Scott 2002:4), the basic principles of disaster management and security control are gradually becoming understood in SSA, but their application is very limited. In that regard, the current study sought to establish the level of understanding and application of the principles of disaster management and security control by librarians working in the public libraries of KwaZulu-Natal (KZN), and identifying best practice. The study was guided by the following questions:• What are the current disaster management and security control practices in public libraries in KZN?• What strategies are being used to deal with disaster management and security needs in public libraries in KZN?• How widespread and pervasive is the problem of theft in public libraries in KZN?• How knowledgeable is the staff in disaster management and security control?• What recommendations can be made for disaster management and security control in public libraries in KZN?1. Patrick Ngulube (PhD) is Associate Professor, Information Studies Programme, University of Kwazulu Natal, South Africa 2. Lindiwe Magazi is a masters studen...

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Section: Methods and Proceduresmentioning

confidence: 99%

Protecting documents against disasters and theft : the challenge before the public libraries in KwaZulu-Natal, South Africa

Ngulube

Magazi

2013

South African Journal of Libraries and Information Science

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“…It is a well-developed finding in the survey methodological literature that response rates by themselves are poor indicators of non-response bias [39,40]. The search for mechanisms that link nonresponse rates and nonresponse bias should focus on the level of individual measures and not on the level of the survey.…”

Section: Non-response Biasmentioning

confidence: 99%

“…It is also important to understand non-respondents -often the reasons for not returning the questionnaire include one of the following and more: never received it, never got around to it, too busy, forgot it or mislaid it, completed but never mailed, came at a bad time (i.e., ill), thought received it by mistake, seemed too long, not interested, never answer surveys [40].…”

Section: Non-response Biasmentioning

confidence: 99%

Quality of Life in Chronic Kidney Disease Patients Using a Synbiotic Dietary Supplement: a Survey

2017

International Journal of Research Studies in Medical and Health

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Background: A synbiotic dietary supplement Renadyl™, which is being used by over 3000 CKD customers, was studied in a customer survey. The focus was health status and Quality of Life (QoL). Methods: Survey questionnaires were sent to 951 current repeat customers of Kibow Biotech Inc. Of those, 117 were excluded due to mailing errors and other reasons. The final sample size was 834. Results were tabulated and analysed using Statistical Analysis Software (SAS) V9.2 and Microsoft MS Excel. Results: A total of 168 responses were received (20% response rate, 42% female, 47% male, ages 12-98 years). A majority (85%) were over 51 years of age, in stage III or IV of kidney disease (58%) with at least one comorbid condition (77%), and almost half (48%) were retired. A majority (61%) reported experiencing at least some or even great improvement since they started taking Renadyl™. Statistical analysis indicated a significant difference (p<0.0001) in distributions in quality of life when comparing responses before and after taking Renadyl. Multivariate analysis indicated that the duration of Renadyl™ administration (p<0.0001), employment (p<0.012), comorbidity (p<0.012), and Glomerular Filtration Rate (GFR) (p<0.0015) were significant factors influencing the reported quality of life. Even the disabled respondents all reported significant improvement. Conclusions: Renadyl™ appears to provide at least some benefit in all stages of CKD and with a variety of comorbid conditions. It does not interfere with any other medical treatments, including dialysis. It appears to have a stabilizing effect on the overall health status and quality of life, maintaining or improving kidney health in particular. These findings reinforce the results of our 2013 survey and highlight the possible potential of modulating the gut microbiome with specifically chosen combination of probiotic strains and prebiotics. Further adequately powered studies that could establish a clearer correlation between Renadyl™ and its impact on GFR are warranted.

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“…Furthermore, this study did not control for possible non-response bias while collecting the data (Rogelberg & Luong, 1998). Some of the demographic characteristics of non-respondents might have unknowingly introduced bias into the study's data analysis.…”

Section: Limitations Of the Studymentioning

confidence: 99%

An Investigation of the Strategies used by Organizations Participating in the Welfare-to-Work Network Programs and Correlation of the Strategies with the Retention Data to Determine Best Practices for Job Retention among Former Welfare Recipients.

Smith

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Nonresponse to Mailed Surveys

Cited by 181 publications

References 17 publications

Protecting documents against disasters and theft : the challenge before the public libraries in KwaZulu-Natal, South Africa

Protecting documents against disasters and theft : the challenge before the public libraries in KwaZulu-Natal, South Africa

Quality of Life in Chronic Kidney Disease Patients Using a Synbiotic Dietary Supplement: a Survey

An Investigation of the Strategies used by Organizations Participating in the Welfare-to-Work Network Programs and Correlation of the Strategies with the Retention Data to Determine Best Practices for Job Retention among Former Welfare Recipients.

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