“…This corroborates what Maturana and D'Ávila (2015) said about the type of relational space that builds more and better conditions for human beings to become more collaborative with each other and manage to develop in living with others. Therefore, the improvement in communicational skills provided by the training which were expressed through the change in communication elements identified in the categories found, such as body posture, facial expression, speech, voice, emotions, and attention (WEIL; TOMPAKOW, 2015; NAVARRO, 2021;CHUN, 2000;NAVARRO, 2011;LIN;MAKEDON, 2010), reflected in the improvement of school managers' professional interactions with students' parents and with their collaborators. These results align with previous studies (OGAWA; FILIPAK, 2013; VERMA; PANDE, 2016), which indicated that developing communicational skills would improve managers' interactions.…”