High-intensity discharge (HID) lamps have widespread and modern areas of application including general lighting, video/movie projection (e.g. UHP lamp), street/industrial lighting, and automotive headlight lamps (D2/xenon lamp). Even though HID lamps have been known for several decades now, the important plasma–electrode interactions are still not well understood. Because HID lamps are usually operated on ac (electrodes switch alternately from anode to cathode phase), time-dependent simulations including realistic and verified anode and cathode models are essential. Therefore, a recently published investigation of external laser heating of an electrode during anode and cathode phase in an operating HID lamp [28] provided the basis for our present paper. These measurements revealed impressive influences of the external laser heating on electrode fall voltage and electrode temperature. Fortunately, the effects are very different during anode and cathode phase. Thus, by comparing the experimental findings with results from our numerical simulations we can learn much about the principles of electrode behaviour and explain in detail the differences between anode and cathode phase. Furthermore, we can verify our model (which includes plasma column, hot plasma spots in front of the electrodes, constriction zones and near-electrode non-local thermal equilibrium-plasma as well as anode and cathode) that accounts for all relevant physical processes concerning plasma, electrodes and interactions between them. Moreover, we investigate the influence of two different notions concerning ionization and recombination in the near electrode plasma on the numerical results. This improves our physical understanding of near-electrode plasma likewise and further increases the confidence in the model under consideration. These results are important for the understanding and the further development of HID lamps which, due to their small dimensions, are often experimentally inaccessible. Thus, modelling becomes more and more important.