A heating floor is a low‐temperature emitter consisting of pipelines in which a fluid circulates between 35°C and 45°C. To ensure energy efficiency, occupant comfort, and building material durability, proper heat management is crucial in buildings. By using phase change materials (PCMs) in building envelopes, the indoor temperature can be regulated through the storage and release of thermal energy, which reduces energy consumption and enhances occupant comfort. In this study, we evaluated numerically a heating floor that incorporates a PCM enhanced by nanoparticles (NePCM). The aim of the numerical analysis is to assess the impact of the addition of single and hybrid nanoparticles in different proportions to the PCM layer on the thermal performance of the PCM‐based floor. Therefore, two main objectives are defined. The primary is to take advantage of the storage capacity of a PCM layer by integrating it into the ground; second, to evaluate the hot water temperature levels effect on the floor's performance. Additionally, we address the low thermal conductivity of PCM by enhancing PCM microcapsules with single and hybrid nanoparticles and comparing them to pure PCM. The numerical results obtained show that positioning the PCM microcapsules above the heating tubes (upper position) provides an optimum improvement in thermal performance. Moreover, the addition of hybrid nanoparticles within the base PCM, 1% of Cu mixed with 4% of Al2O3, allows an increase of 4°C, which relates to a reduction of 18% in the internal temperature amplitude and a phase shift of 6 h 30 min compared with the conventional heated floor in which there is no PCM.