“…Fidelity HIS functionality did not meet the nurses' needs nor support their workflows and practice (Novak et al, 2013;Stevenson et al, 2010); workflow interruptions, additional work (Eley et al, 2009;Lee et al, 2008), unintended consequences (Dowding et al, 2009;Koppel et al, 2005). A particular HIS may fit one context but not others (Ackerman et al, 2012;Gough et al, 2014;Jeskey et al, 2011) Firstly, in regard to usability, Stevenson et al (2010) reviewed five empirical studies published from 2000 to 2009 and reported on nurses' experiences with HIS systems. These studies took place in acute care hospital contexts in USA, Australia, and the UK.…”