“…Evidence suggests that effective communication and leadership is central to organizational change (Gilley, Godek, & Gilley, ; Hendy & Barlow, ; Hewison, ; Lewis, Schmisseur, Stephens, & Weir, ) and more specifically to implementing care pathways (Sinuff, Cook, Giacomini, Heyland, & Dodek, ). Our findings confirm the importance of leadership in improving health professionals' motivation and understanding of new approaches to healthcare provision.…”