“…Providing responsive, person-centred care is fundamental when caring for a person with a dementia (Cunningham, 2006) and can be undermined by strain (Hallberg & Norberg, 1995). Whilst there exists an extensive literature on the psychological, emotional and physical impact of caring for someone with a dementia regarding informal/familial caregivers (Etters, Goodall & Harrison, 2008;Mayer, 2001;Robertson, Zarit, Duncan, Rovine & Femia, 2007), comparative research regarding professional caregivers † is in its infancy (Mackenzie & Peragine, 2003).…”